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Can I return these earrings?

7 replies

Silverflake · 10/12/2019 21:08

I know normally earrings are non returnable, but I bought a pair on Etsy and they aren’t the same as in the listing picture. They’re wire wrapped round stones and on the listing there is a single thick silver wire round each stone, but the ones I received have a double strand of thinner wire and they don’t look as good. Am I entitled to a refund?

OP posts:
EnglishRain · 10/12/2019 21:12

It may depend on the description. Does it say something about handmade items and therefore may vary from picture shown etc?

It sounds as though they are quite different so it's probably worth asking. I find sellers on Etsy really good usually.

NemophilistRebel · 10/12/2019 21:14

Distance selling act would apply so within 14 days of purchase - yes

Even more so as they aren’t what was pictured and in effect misold

Silverflake · 10/12/2019 21:22

Ok thanks!

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msmith501 · 10/12/2019 21:23

Pictures might help...

Silverflake · 10/12/2019 21:25

I don’t need to post the pictures because I know they’re different, just wanted to know if I could return them for being different Smile

OP posts:
MyKingdomForBrie · 10/12/2019 21:31

I'd say of course you can, you didn't get what you paid for.

QueenOfTheFae · 10/12/2019 21:38

@Silverflake
I don’t need to post the pictures because I know they’re different, just wanted to know if I could return them for being different

yeah, but we likes photos here!!

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