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Original poster

Broadband

2 replies

Pixxie7 · 23/10/2019 23:51

My broadband company has contacted me to say that I must have a new line put in and have a new rooter, which they claim is free but are charging £9.95 delivery charge. I am out of contract but if I leave I will be charged £15.00.
Does anyone know the legality of given the fact that they can no longer provide the service I sighed up for?

OP posts:
Redglitter · 23/10/2019 23:56

I'd imagine the fact you're out of contract is their get out. The fact you're out of contract I'd imagine they're under no obligation

Redglitter · 23/10/2019 23:57

Sorry I misread that. If you're OOC how can they justify a leaving charge. Surely that means you're free to do as you wish.

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