Amazon keeps on sending me stuff I didn't buy!

[GlomOfNit]

Just that, really. A few weeks ago I had a mystery box, addressed to me from Amazon. Contained a Stanley tools and bits sort of storage box. Odd. No packing note. I asked my brother and my mother (both of whom live abroad) if they'd had something posted to my address for convenience, but no.

Today I got some sort of hard case for a 'JBL Charge 3' which I gather is a speaker. Can't even find it listed on Amazon but from Amazon it has come!

Nothing on my amazon account indicates I've made these orders and I don't seem to have been charged for them. I'm assuming that wires are crossed somewhere - I've certainly had orders that I did place, delivered.

I know I should contact them and return them, but I have a feeling this is a bit of a hassle - I'd have to do all the running myself, box them up, take them to an Amazon pick-up point etc.

And ... something is niggling at the back of my mind. Could this possibly be a scam of some sort? Someone testing the way, somehow??

WWYD?

I no longer use Amazon for anything but digital downloads after unsuccessfully trying to contact their customer service to try to resolve a problem. As far as I'm concerned, it shouldn't be that hard to find a number to talk to someone about a problem and they struggle to deal with anything which can't be solved with a refund.

My jum kept receiving packages of hair bobbles and costume jewellery. Just a phone number on the packet and no record of where it came from. Apparently, that’s some kind of scam too. She didn’t call the number and they stopped coming after a while.