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Marks & Spencer - can I swap a pair of shoes I brought online for a different size instore?

3 replies

StormyLovesOdd · 16/10/2019 13:33

Does anyone know if they will let me swap the shoes for a different size in store if I brought them online?

If I have to send them back to the online store I'll have to wait for the payment to refund on my card before I can buy the smaller size.

OP posts:
bestbefore · 16/10/2019 13:38

You can def return them to store and they refund the money there and then and then can buy them in the correct size...though I think they would just swap them if that's what you needed

KurriKurri · 16/10/2019 13:38

I would certainly give it a go - you could always phone the store first to ask if they would do tihs.

StormyLovesOdd · 16/10/2019 13:40

Thanks for the replies, I'll pop out in my lunchbreak, wish me luck.

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