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EBay nightmare - looking for advice

2 replies

Justjoinedforthis · 13/08/2019 08:02

I bought a shed from eBay in June, the seller in touch regularly and we agreed a delivery date which fell after the payment protection cut off as he’d said it had been a bit delayed. Day came and went, no delivery, complete radio silence. Not answering phone or texts or emails.
How do I seek refund outside of eBay? Trading standards or something? It was just over 600 quid and I’m gutted. I don’t think it’s a scam as have been trading for ten years. I know this is partly my fault for letting it take so long, but he was so communicative.
Any help much appreciated. Starting work now will check back later.

OP posts:
imsorryiasked · 13/08/2019 08:07

How did you pay? Credit card via PayPal? Speak to your card provider.

MT2017 · 13/08/2019 13:40

Ring eBay.

I had a seller who got progressively more threatening in his emails to me (all under eBay message system) and that ended with him saying if I complained about him that he "knew where I lived" and calling me some very choice swearwords!

eBay were great and very supportive (as were the police...)

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