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Original poster

Good banks to use?

12 replies

ladybird69 · 09/08/2019 02:27

I’ve recently had a lot of trouble with my Barclays account, anyone recommend me a good current account?

OP posts:

JemimaTab · 09/08/2019 04:04

I’m with First Direct and have always found them very good personally - customer service is excellent.

Singleandproud · 09/08/2019 04:25

Another vote for first direct, they are the best for customer service on money saving expert, they also have a 5% regular save which is good.

whiteroseredrose · 09/08/2019 05:18

Also First Direct here.

My DM loves Nationwide too

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General money

Foxyloxy1plus1 · 09/08/2019 08:38

DH has just changed from Barclays after donkeys years with them . He’s gone to First Direct. I gave up with Barclays three years ago and went to Nationwide.

MagicKingdom17 · 09/08/2019 08:39

Another agreement to First Direct over here!

EskewedBeef · 09/08/2019 08:41

First Direct or Starling. They both have good customer service and are easy to use.

endofthelinefinally · 09/08/2019 08:44

First Direct.
They are absolutely fantastic.
Online banking is really easy.
You can phone them 24/7 and speak to a real person based in UK, they are so friendly and helpful. I have been with them for over 30 years and would never change.

nrpmum · 09/08/2019 08:46

Monzo or First Direct

QueenieMum · 09/08/2019 08:47

Another vote for First Direct!

welliesarefuntowear · 09/08/2019 08:47

I've just opened a Starling account and I really rate it. The app allows you to create little pots to save money within your current account which helps me with budgeting. It also rounds up what you spend and adds it to your target fund. I have one for my holiday. It also updates what you spend straight away and it's very clear. A colleague recommended it to me and I'd not heard of it. Apparently Martin Lewis rates this also.

TrumpInflatableChased · 09/08/2019 08:49

First direct. 25 years and no problems.

Babdoc · 09/08/2019 08:50

Bank of Scotland have been super for me for over 30 years now.
Their customer service is brilliant, you can always get through quickly on their phone line, and the staff are very clued up.
I once had a dreadful utility company, who put the same quarterly direct debit through my account repeatedly in error until the account went into the red.
They tried to tell me it would take three weeks to return my money, so I phoned the bank.
Alastair at the call centre got straight on it. He phoned me back at work in the operating theatre, within minutes, and said in his beautiful posh Edinburgh accent:
“Frankly, I wouldn’t trust them to sit the right way up on the toilet! I’ve ordered them to have that money back in your account tomorrow morning. And I’ve corrected the records to show your account was never in deficit.”
I’ve been a fan ever since, even though both DDs now work for RBS!

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