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Selling on eBay. Where is the payment going?

4 replies

Littlechocola · 18/07/2019 20:17

I have sold a few items recently on eBay and they all say ‘paid’ so items were sent. However I cannot find the payments! Nothing in my PayPal or my bank! Both are correct.
Where should I be looking? My statement just shows fees paid for by me.
It’s about three separate transactions totalling around £57!

OP posts:
AnchorDownDeepBreath · 18/07/2019 20:18

Check the PayPal that's linked to your account?

gracepoolesrum · 18/07/2019 20:22

Are you a new seller or have not sold for a long time? If so eBay withholds your profit for a period, I think up to a month, basically as a fraud prevention measure, so if you were in fact a conman and buyers all said they hadn't received the goods you are caught before you have profited, iyswim. Assuming no one complains you'll receive the money in due course.

alwaysalso · 18/07/2019 20:26

Here is the link to eBay Chat, they should be able to help.

www.ebay.co.uk/help/startchat_click?topicId=4701&contextId=8fdc26ef-38ba-43c4-bd2b-54f13f1c5fe6%3A16ad734ccfc&initFrom=ARTICLE

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Littlechocola · 18/07/2019 20:33

Checked that anchor, right account.

I think it may be that grace, I haven’t sold for a while. Although one item was May which still isn’t showing.

Thank you always.

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