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Bloody npower

2 replies

BloomedAgain · 29/06/2019 23:03

I'm supposed to submit metre readings by end of today and when I log in to my account I just get a 'loading' page. I've been trying the last 4 hours.
Anyone else?
No idea if I can do it by phone or another way as the faq page doesn't reveal another option.

OP posts:
Bagadverts · 29/06/2019 23:06

Been with Npower and feel your pain. Found this on the website

Phone

You can send a meter reading any time using our automated phone service. Just call 0800 073 3000 or 0330 100 3000 and have your account number to hand.

BloomedAgain · 29/06/2019 23:09

Thank you! I'll try to find my account number which of course is handily in the inaccessible account ...

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