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Holiday Booking

6 replies

pippitysqueakity · 09/06/2019 12:47

Help. Sure I am just being thich about this. Booked a holiday this morning with LoveHolidays and the flight is through RyanAir. Got an email confirming from RyanAir saying confirmed and paid through a card which is not the one I paid through. Loveholidays have taken the full payment from my card so does this just mean they do that and then pay Ryan Air from their account? In other words, is it ok for a package holiday that the flight payment details are not mine?
The whole thing is such a load of money, my heart is in my mouth...

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Starisnotanumber · 09/06/2019 13:45

If you have a confirmation e mail from love holidays it should show details.
As your booking is with Ryanair you will have a number put that into the app and it should show details. Have you got luggage included as on a basic booking they only include a small handbag not a cabin size case. If not you need to add priority boarding for more money or hold luggage for even more money.
You can add either a single suitcase a cabin size case each or more suitcases but each costs and be sure that whatever you book it's both outward and inward which means that there 2 extra payments.
Ryanair never seat you together so if it matters to you you may want to book seats.
Plus you need to check in with Ryanair before you travel the check in window varies depending on if you have booked seats or not.

pippitysqueakity · 09/06/2019 14:02

Thank you for reply.
Have a confirmation number but does not show what card used to book. Its just that the Ryanair site says paid through eg visa ending in xxxx when I paid for the holiday thru Love sun using a different card and havent got a visa ending in xxxx.

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pippitysqueakity · 09/06/2019 14:13

PS have now ensured our seats are together so thank you again for that. That payment now shows full amount on paypal, altho paypal receipt just shows the seat cost.My nerves are not cut out for this...

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Starisnotanumber · 09/06/2019 14:18

Have you checked about luggage/ priority boarding. I use Ryanair loads and am used to their sneaky was to get money off you

PCohle · 09/06/2019 14:19

Yes that's totally normal. As you've said it's because the payment to Ryanair has come from LoveHolidays rather than directly from you.

LoveHolidays are ATOL protected and a member of ABTA by the looks of things so it all seems well above board!

pippitysqueakity · 09/06/2019 18:31

Thank you, have checked everything now, and paid for luggage.
thanks PCohle for saying its normal, has massively put my mind at rest.

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