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Original poster

eBay issue - any ideas?!

4 replies

HollyBollyBooBoo · 19/05/2019 20:05

Buyer bid and won, she's messaged to say she's sad she missed out on the item, I said she hasn't she's the winner, she says she has no way of paying as she's not won it!

How can she pay so I can ship it please?

OP posts:
FiremanKing · 19/05/2019 20:10

You can send or revise an invoice from either My eBay or Seller Hub.

Here's how:

Find the item:
In Seller Hub, select Orders - opens in new window or tab
In My eBay, select Sold - opens in new window or tab
From Actions, select Send Invoice.
Make any necessary changes, such as to postage charges or payment methods.
Select Send Invoice.

Original poster
HollyBollyBooBoo · 19/05/2019 20:20

You're stars, thank you!

OP posts:

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FiremanKing · 19/05/2019 20:35

You’re welcome. It sounds like a glitch.

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