Been a customer for 2 years with the same stylist. Had a wash cut blow dry on Saturday. No head massage, really quick wash, she didn’t ask or check re parting and blow dried my hair really lazily, it lost its finish within about an hour. They forgot my coffee then the machine was cleaning so no drink. £65 and I left feeling a bit ripped off. Think it might be time to find a new place? Or am I being precious?