This afternoon, I was hurrying round my local supermarket, picking up a few bits and bobs, mind on my shopping list. It was very, very crowded.
I had taken one of those baskets with wheels that you pull behind you. I wasn't concious of hitting anybody's ankles, but as it was busy, I totally could have done.
Next thing I know, there's man shouting really loudly, at me, "you hurt my son, with your basket!" He was a good two metres from me, shouting and pointing, and I felt immediately threatened, because of the shouting. There was a child of about 8-10 rubbing his legs. I must admitt to being so surprised at being yelled at that I didn't react immediately. My first reaction was to apologise, but because he had shouted I didn't. I said "he should be more careful" and walked off, shaking, because I felt really scared.
What would you have done? I'm thinking I should have apologised, but the man shouted and it scared me. I'm now thinking I should go to a different supermarket and I'm feeling really shaken up by the whole thing.