Instagram Stories. HELP

[JustBeenNosey]

I didn't know where to post this..

So, I've tried doing these polls, questions and adding music to my Instagram account but I just don't seem to have the features to do it. I've tried uninstalling and reinstalling it but no joy.

I read a thread online about creating a new account, but just skipping everything, and then doing a story on there. Low and behold I can do polls on this new account. It then says to post a story using the polls etc and then turn aeroplane mode on.. go back to your original account and then do a story on there. YES I have the polls on my original account! It then says to post a story and then turn aeroplane mode off and they should be there.

No. Nothing.

I probably won't even use them that much but it's the principle of it. I just want to be able to do it and I can't 😂😂😂

If anyone else's account has done this please help me😬

Yes my account has done this. Apparently everything went down a few months ago and lots of accounts are now having problems. I’m not really bothered but if you want to use the features try contacting Instagram and ask them to help.

@Vintagewannabe ohh okay! I've never had them but it pisses me off that I don't have them. I think I've figured it out.. they're on my recently used so I can do it but I've tried sending Instagram a question on the FAQ thing and they never got back to me 🤷🏼‍♀️

@Vintagewannabe sorry.. that doesn't make much sense! 😂 I did the aeroplane mode thing and it kinda worked as they're in my recently used, just not the main bit where you would pick them

I've never had them on one account (my work account) but have it on my private one where I don't bloody need it! Nothing has worked to fix it and Instagram never ever reply.

@Falafel19 if you follow the instructions on the link I've attached.. they will be in recently used but then if you add a GIF or emoji or something they'll go and you'll have to do it all again 😂😂

I've already tried that, that's what I meant by nothing has worked, I've tried everything.

@Falafel19 ohh okay.. it's weird isn't it how some accounts work and some don't. There isn't a proper 'contact us' section either for them