Fucking ParentPay

[Spagyetti]

Every single holidays - 'you have a low valve of bla bla bla'. I wouldn't mind if it was a time that mattered but I had an email about twice a week over the summer and couldn't block as I need to know the rest of the time.

I know IABU but gets on my fucking nerves.

Do you mean ParentPay constantly emails you to say you have a low balance during the holidays when it doesn't matter? Ours is the opposite, never tells us when we need to top up then we get a letter saying we owe money...

I have the same problem as TooMinty to be honest. I could do with a low balance reminder!

Waiting for someone to come on this thread and teach me how to turn on/off the alerts!

You must be able to opt in or out of it as I don’t get reminders

My ds just tells me when he needs more money on it- can’t yours do that too and turn off the emails?

Yes, Spag, over summer I topped it up just to stop the reminders.

You can turn them on and off but I’d probably forget to turn them back on .

For anyone wanting to turn them on (if their school offer it, parentpay says not available for everyone), go to communications > alert settings and tick what alerts you’d like to receive.

Mine only tells me when we go negative: fortunately it's a special school and I know they'll feed our son that day regardless! I generally log in and top up again quickly before school get round to the annoying letter.

All set up, thank you SouthwarkSkaters.

Sorry not to be sympathetic Spagyetti but I think I might find the emails less hassle than the grumpy starving teen or the shame letter from school telling me I owe them a day's dinner money

Thanks Southwark!

Yes, Spag, over summer I topped it up just to stop the reminders..

Sorry not to be sympathetic Spagyetti but I think I might find the emails less hassle than the grumpy starving teen or the shame letter from school telling me I owe them a day's dinner money blush

But all this time they are earning interest on our cash (not much admittedly).

Oh I hadn’t thought about that (but I only put one meal’s worth so not sure they’re getting much interest from me! )

I always forget the password! Refuse to put on more than £10 at a time though as DS would go mad and gorge his way through half the canteen in 3 days!

Good point well made Spagyetti and I am very grateful for you for raising the irritating reminder as a possibility. Currently I still think YABU but my mid August I may well be agreeing with you

I don’t get emails. Never have. Can you opt out and just check the balance yourself?