Waitrose Groceries Website - delivery

[scarylea]

Is anyone else having issues editing their orders for their Christmas delivery? I am technically edit my order until 11pm this evening but when I go into my account to amend the order, once you have pressed amend it takes you to a blank page and you can’t do anything. If you press the back button which is the only thing you can do it takes you through the checkout procedure without being able to add or remove anything. I tried yesterday, the day before and today. I have tried from my iPhone, laptop and iPad. No joy..is this occurring with anyone else?

I had problems even getting into my order to amend it the other day. Customer services were great, tried a couple of things with resetting my computer’s cookies (or something!) over the phone then when that didn’t work she passed it onto their IT department who sent me an email a couple of hours later saying it should now be fine and it was.

Of course it could just be the volume of people on their site too. Worth a call, hope you get it sorted.