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Would you recommend your car insurance company?

9 replies

NotTheChef · 05/12/2018 07:57

Looking for recommendation please. Especially ones that are good at dealing with claims.
And ones to avoid

OP posts:
TooTrueToBeGood · 05/12/2018 08:00

I've been with direct line for years. Only had one claim but it was absolutely painless - car picked up from my house and courtesy car dropped off, same when repairs completed. No drama over the claim process and the increase in my premium was negligible.

IggyAce · 05/12/2018 08:03

I found direct line to be a pain with a claim. I’m with Admiral and have been for years because they have always price matched to any cheaper quote I have found. No experience of claims.

GaryBaldbiscuit · 05/12/2018 08:06

Hastings direct, someone claimed against me, no real issues at all

GaryBaldbiscuit · 05/12/2018 08:07

i went through comparethe market and get bogof cineworld tickets

bsc · 05/12/2018 08:10

I've been with Sainsbury's for years. They were great when someone ploughed into me, sorted everything quickly, replacement car, etc. Good price too.

LittleG69 · 05/12/2018 08:18

I'm with Saga. Someone went into the back of us a month ago. It was painless; courtesy car delivered and our car picked up. Didn't have to pay the excess upfront as it was a 'no fault' claim. Call centre were quick to answer and called back when they said they would and I was given a named call handler who dealt with it all (though they outsource claims to a third party).

Can't say what effect it's had on my premium as renewal isn't til September

IndigoSpritz · 05/12/2018 08:51

I'm with Direct Line and found them to be excellent. Two non-fault claims so far this year, one very recent, but everything nicely under control. Repair and courtesy car arranged for next Monday.

pumpkinpie01 · 05/12/2018 09:13

I work in insurance claims - Aviva, Direct Line , Ageas are generally good if you have a claim whereas Admiral, NFU and ERS not so. A good uninsured loss recovery policy running alongside a motor policy can make all the difference should you have a claim.

Pinkyyy · 05/12/2018 09:35

Hastings direct are amazing with claims, I have legal cover with them and the solicitors have been wonderful in the 2 accidents I've had in the past year. Neither of them were my fault, I just had really bad luck twice

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