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Anyone good with tech? iPhone problem.

12 replies

Ilmb · 29/11/2018 13:14

In the last few weeks when on I’m on pages I can’t scroll down, it gets stuck and I can’t see half the page. For example Facebook (using the app) I can see the first part and then 5/10 I can’t scroll down and see further. Same on news pages, not using an app, I can see the page, click on a heading to read and can’t read the rest of the page.

Can anyone suggest anything?

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citiesofbismuth · 29/11/2018 14:13

Some apps restrict how much you can see because they want you to register to read the full article.

Is your iOS up to date?

Clear your history and cookies.

Switch the device off, fully, then switch it back on again about ten minutes later.

Which iPhone model is it?

Ilmb · 29/11/2018 14:54

Yes allup to date. Sometimes it isn’t on an app though?

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Ilmb · 29/11/2018 14:55

It’s the one that is a 6 on a 5 body? The s? Or something?

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citiesofbismuth · 29/11/2018 15:05

News pages don't always load even if not on an app.

Some sites are just glitchy. If your phone is functioning okay over all, then it's less likely to be a device problem.

Apple updates can cause older phones to glitch a bit though. A 6 should still be okay.

citiesofbismuth · 29/11/2018 15:06

Most fb pages make me login so I can see the rest of the page.

Ilmb · 29/11/2018 15:41

It’s wierd, just went on Facebook and I can scroll through loads. Earlier I could only see one post!

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citiesofbismuth · 29/11/2018 16:55

Have you rebooted your phone and cleared cookies?

FallenSky · 29/11/2018 16:58

The only time this has happened on my phone is when my memory was running out. I cleared a lot of junk and cleared cache and cookies and all was well. Could be a possibility?

Oblomov18 · 29/11/2018 18:12

I'm getting this on Facebook.

Ilmb · 29/11/2018 19:40

I have 6GB left so can’t be that.

How do you clear cookies? Will that delete all my saved passwords?

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AnchorDownDeepBreath · 29/11/2018 19:42

Has it just been in the past two weeks? Facebook (and other apps that it owns) has had a bit of a nightmare.

Ilmb · 29/11/2018 19:43

No been like it a few months.

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