Active discussions

Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Talk
Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Original poster

Help with Amazon item that can't be returned

3 replies

TrippingTheVelvet · 14/11/2018 19:34

I ordered a very cheap item from Amazon - brackets for a wall and received something different (a dog collar). When I click on refunds/returns it says this product is not eligible. Is there anything I can do?

OP posts:
fruityb · 14/11/2018 19:34

Contact customer services - have always found amazon to be great on that front

ShoeJunkie · 14/11/2018 19:35

Yep, live chat with Amazon. I’d be really surprised if they didn’t sort it out.

Original poster
TrippingTheVelvet · 14/11/2018 19:48

Thanks! All sorted. They gave me an extra three pound for being understanding which isn't bad considering the original item was £2 Grin

OP posts:
New posts on this thread. Refresh page
Please create an account

To comment on this thread you need to create a Mumsnet account.

Join Mumsnet Log In

This thread is closed and is no longer accepting replies. Click here to start a new thread.