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Original poster

Yesterday I got spoken too like absolute dirt

127 replies

Rowenaravenclawsdiadem · 10/11/2018 12:05

And I really can’t shake it off.

I’m in the service industry but from time to
time I help a friend with her rental flat. An elderly couple arrived last night. It’s a small place so I took them up to the flat. They dumped their bags on me so I carried them in, Put them down and I basically got shouted at for 5 minutes. The room wasn’t what they expected, no lift, there was no food provided in the flat. No PC (what??!) Every time I tried to explain or show them how to use something I got talked over, they accused me of misrepresentation but when I’ve checked everything is as described. It’s not even my place I was just helping out! In the end the woman looked me up and down and said ‘just leave’.

I’m a 40 year old mother of 3 and I just wanted to cry. I’m no stranger to criticism or afraid of it. But I was absolutely taken back. Today I’m still really upset. To be fair some of it might be PMT.

Why are people so fucking rude!

OP posts:
6demandingchildren · 10/11/2018 12:10

I have had this as well as i sometimes help out in my husbands shop and some people are just so rude its unreal.
but remember its their problem not yours.

JammyGem · 10/11/2018 12:10

That's disgusting, no-one should be spoken to like that.
Have you told your friend? I'd be telling them they can find somewhere else to stay if they act like that.

Original poster
Rowenaravenclawsdiadem · 10/11/2018 12:12

Yes but she is away and to be honest I don’t want to deal with them again.

OP posts:
Idontbelieveinthemoon · 10/11/2018 12:18

You know you don't have to tolerate that? You have the absolute right to put your hand up in someone's face and loudly say "enough" and then walk away from them. I've only done it a couple of times but it shocks the shit out of people who are used to stunned silence.

Original poster
Rowenaravenclawsdiadem · 10/11/2018 12:51

I was just really taken back by it. But I just keep going over it. I must have serious PMT today.

OP posts:
blueskiesandforests · 10/11/2018 12:54

I wonder if they planned in advance to do that to set the scene for refusing to pay or demanding a refund. Perhaps they're pretty scammers who always do that!

blueskiesandforests · 10/11/2018 12:55

Petty not pretty!

Original poster
Rowenaravenclawsdiadem · 10/11/2018 12:58

I don’t know they were an American couple in their 70’s. They didn’t have any phones with them. Were firing questions at me which I was trying to answer. Then they were shouting about the flat. Actually it was more her, he looked like he was scared to say a word. Asking how much a cab fare would be from x to x. I swear if people want a hotel with a concierge then they should pay for one.

OP posts:
DarlingNikita · 10/11/2018 13:03

God, you poor thing. Is your friend due back before they're due to leave? I hope you don't have to deal with checking them out or whatever.

Idon't is right: you can be more assertive than you think. It doesn't come easily to me but on the rare occasion I've done it, it does work.

Urbanbeetler · 10/11/2018 13:06

When you see them again, gently point out that old age is no excuse for poor manners.

Original poster
Rowenaravenclawsdiadem · 10/11/2018 13:06

No I don’t have to check them out. She wanted to give my number to the driver! I mean who goes away without a phone in this day and age? I said I won’t be here to check you out. I will bet money on it I’ll get a call anyway at some point.

OP posts:
BlackAmericanoNoSugar · 10/11/2018 13:10

Are you able to review customers on the service they rented through? Give an honest review and then forget they ever existed.

Rachelover40 · 10/11/2018 13:27

They were rude in the extreme, I'm not surprised you are upset. Unusual for Americans too, they usually have impeccable manners.

As suggested, tell your friend and she probably won't let to them again.

ivykaty44 · 10/11/2018 13:33

My advise to you OP

Is to copy what you have written here, put it in an envelope, pop it through the letter box with their name on it. Put a post script at the bottom- I hope you stop, think about your behaviour and don’t repeat this with others.

It will give you closure and then you can hopefully put it out of your mind

YouOKHun · 10/11/2018 13:34

No I don’t have to check them out. She wanted to give my number to the driver! I mean who goes away without a phone in this day and age? I said I won’t be here to check you out. I will bet money on it I’ll get a call anyway at some point

I’d be changing my voice mail message thus:
“Please leave a message after the tone unless you are an elderly American with absolutely no manners, in which case please do fuck right off”

cariadlet · 10/11/2018 13:35

What a horrible way to treat you. No wonder you were upset.

I don’t know they were an American couple in their 70’s.

Well, that goes some way to explaining it. dp and I always check out the reviews before booking a hotel. We enjoy reading the one star reviews for otherwise well reviewed hotels. The most ridiculous, petty ones are virtually always from Americans.

DoYouWantABourbon · 10/11/2018 13:37

but remember its their problem not yours.

Exactly. Think how exhausting it must be to have so much anger and outrage so close to the surface.

Sometimes I miss working in hospitality, but there are too many entitled dickheads like this in the world to ever consider going back full time.

flossieisbossy · 10/11/2018 13:37

do what Ivy suggested
you'll never see them again anyway so nothing lost

auraaura · 10/11/2018 13:42

Miserable duckers. Feel sorry for them they're old. And miserable.

MadeForThis · 10/11/2018 13:49

Definitely put a note through the door. Although she will only be even angrier. But I'd take some delight from that. Push her buttons.

DarlingNikita · 10/11/2018 13:51

Glad you don't have to check them out.
I'd be loath to help the friend out again if it were me, I have to say.

flumpybear · 10/11/2018 13:55

I'd take a copy if all the facilities with me if you go again - perhaps tell them to take it up with your friend if they truly have issues but you're not here to be spoken to in that manner and their behaviour is Unacceptable

BertrandRussell · 10/11/2018 14:16

Why is their age relevant?

blueskiesandforests · 10/11/2018 14:20

Bert perhaps because its slightly less terrifying to be yelled at by elderly people than people in their 30s... If they were teenagers it would definitely be the focus of the replies but nobody's had much of an opinion on them being in their 70s.

beachcomber243 · 10/11/2018 14:20

No wonder you are feeling raw and upset. Rude people can turn a nice day upside down for people who have not done anything wrong.

I've been talked to as if I'm a skivvy this week by a 'friend' after doing her a huge favour too and been upset for days. It was extremely unfair/nasty and I am now walking away [this is not the first time].

I would be very coldly polite if you see them again, you won't be seeing them again...but they may get the message. Such rude people.

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