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Can anyone get onto the Sephora US website...or can speak french

21 replies

IHopeYouStepOnALegoPiece · 30/09/2018 16:23

I’m trying to get on the US Sephora site but it’s automatically bouncing to the french site no matter what I do.

Can anyone get on it so I can see if it’s just me or alternatively if I can change the site through the website, what words would mean change country in french??

TIA

OP posts:
PodgeBod · 30/09/2018 16:26

It's not just you, when the GDPR thing happened they started rerouting European customers to the French site because apparently the US one is non compliant in some way. Unfortunately I don't know a lick of French so I'm no help!

IHopeYouStepOnALegoPiece · 30/09/2018 16:27

Bollocks! Thank you!

I’m trying to order some stuff to be picked up in the us but it’s a bloody pain!

OP posts:
Housewife2010 · 30/09/2018 16:27

It's been like this for a few months now. US Sephora won't ship to the UK now so it automatically defaults to the French site. You can press the translate tab and order from the French site but they don't sell any of the sets that I used to order from the US site.

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chipsandpeas · 30/09/2018 16:29

you need to use a browser that has a built in vpn so it thinks you are in the US
opera has one or there is also tor browser

PoisonousSmurf · 30/09/2018 16:33

But would they even deliver to the UK?

AnotherEmma · 30/09/2018 16:35

Use the google translate feature in google chrome

IHopeYouStepOnALegoPiece · 30/09/2018 16:37

poisonous DB is going to the US so was either going to do an order for him to pick up or send him a list of the bits I wNt but wanted prices etc.

Argh! So annoying! Will look at a built in VPN browser

Thanks all

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ConsiderHerWaysAndOthers · 30/09/2018 16:38

I can get on the US site as I live here. I’ve read their shipping for you and it looks like the US site isn’t currently shopping to the U.K.

ConsiderHerWaysAndOthers · 30/09/2018 16:39

X posted, if you don’t need shipping then a vpn might work?

PoisonousSmurf · 30/09/2018 16:40

I speak French, but there is nothing you can do with the website. They don't even have the UK on there! Brexit strikes again!

IHopeYouStepOnALegoPiece · 30/09/2018 16:43

Thank you Consider.

Is there any chance you could see how much Clean reserve perfume in SKIN is in the various sizes? I would hugely appreciate it

OP posts:
ConsiderHerWaysAndOthers · 30/09/2018 16:44

Actually I just thought... can you change your App Store country to the US, download the Sephora app, make your list for DB and then change it back? Don’t know if it will but might be worth a try!

wagnbobble · 30/09/2018 16:50

Have tried French website - can register and get right through to checkout but find they don't deliver to uk. Googled it and they apparently announced due to GDPR they won't/ can't deliver to uk! Desperate for Sephora's Pillow Balm shower gel - its inexpensive but just delicious . Gutted as my small Midlands town had one of the Uk's only Sephoras but apparently no one else felt the love ❤️ so it closed

IHopeYouStepOnALegoPiece · 30/09/2018 18:36

How do I change my App Store to US?!

Good lord, the stress!

OP posts:
theoldtrout01876 · 30/09/2018 19:38

Its $95 for 101mL, its the only size I can see

ConsiderHerWaysAndOthers · 30/09/2018 21:44

To change your App Store (presuming you have iPhone), go to settings, then iTunes and App Store, select your Apple ID displayed in blue at the top, enter your password, then there should be an option to change your country/region. Hopefully that will work!

And I’m also only seeing one size of the Skin at $95 for 3.4oz/101ml but there is a mini travel size at $25 for 0.3oz/10ml.

MongerTruffle · 30/09/2018 21:46

Go to hidemyass.com/proxy and then type in the website address, choosing the server as either Seattle or New York.

LittleMy77 · 30/09/2018 21:59

I bought both the mini and normal size clean perfumes; small was $25 in store, big was $102 online (including tax)

Be warned if you change your app store country, you'll need a credit card for that country. Massive PITA, on;y way round it I've found is to have two accounts separately

Stupomax · 30/09/2018 22:17

You could try the Chrome Tunnelbear extension - I think it's free.

ConsiderHerWaysAndOthers · 30/09/2018 22:21

Be warned if you change your app store country, you'll need a credit card for that country. Massive PITA, on;y way round it I've found is to have two accounts separately Ah ignore me then, I have U.K. and US credit cards so have never found it a problem to switch! Hoping you find another way round it.

Bowsprite · 01/10/2018 01:34

Somebody else told me to try instacart.com

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