Ordering copy of birth certificate

[Deathraystare]

How hard can it be? You have to get a code from an email but it doesn't recognise the bloody code!. I don't want a new passport but am having to get one to prove who I am and as I have lost my birth certificate I will need to get one.

Driving me mad.

last time i got a copy i just had to put in my parents details and my name and how many copies i wanted. there was no code and it cost about £15
it was a couple of years ago now though
have you tried using higher/lower case when putting in the code (sorry i don't mean to sound patronising)

Is that what your borough/council (at birth) asks for? We’ve had to reorder birth certificates and marriage certificates from a few councils across the country, like other pp just had to enter details as best we could remember, eg parents name, own DOB, place of birth etc. £10-15, sent out within a week. No codes.

PS have ordered certificates within the last 6 months. Just mentioning about the code in case you’re trying to use a third party service? I’ve seen some places that say they’ll sort out paperwork etc like this, when actually is straightforward to do directly with the relevant authorities.

www.gov.uk/order-copy-birth-death-marriage-certificate
I did mine last week. Not in a hurry so opted for the cheap mega slow service. Do not use other services as they are unnecessarily expensive.

It was the online Gov thingy - they now do a PDF thing and when you click on to it either to register or log in it sends a code to your email. So I paste it into where it asks me to and then it flashes up error. I have emailed them about it but am not hopeful

Have you tried typing it in. Some place don’t recognise them if you paste them in

Are you using an iPad? That sometimes causes a problem with that sort of thing?

I couldn't get the code to work so I rang up to place the order, it took ages to arrive though.

As @Homemadearmy said, type it in. Before now I have accidentally copied a blank (space) I hadn't noticed.

Ohhh, had no idea you could do it on Gov.uk! Have always just used council websites (why have I had to order so many...?!).

Well, at last it went through ok. Took the advice to type the blasted code in and it worked! Only taken me how many days???!! Next stop applying for new passport!!!