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Overcharged by Uber

4 replies

Leeds2 · 10/09/2018 10:51

I made two journeys by Uber yesterday, and see from my credit card statement that they have charged me for one of the journeys twice. Does anyone know who I contact to sort this? I can't see any contact details on the app.
Thank you.

OP posts:
ballseditupforever · 10/09/2018 11:41

There is a help section in the app. You can click from there to call an agent. They will sort t quickly in my experience.

Leeds2 · 10/09/2018 11:55

Thanks. Unfortunately, I can't see any sign of a Help section!

OP posts:
Reaa · 10/09/2018 12:00

Click on your trips and then click on the ride and you can report it as I problem with fares

Chiffon · 10/09/2018 12:02

Uber are really good at getting back to you. Not sure how I did it, through the app, or emailed them perhaps but they get back very quick.

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