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Can you upgrade your caravan at Haven?

17 replies

sonlypuppyfat · 09/09/2018 16:10

We are going soon and I was wondering if you paid a bit more when you book in can they upgrade you ?

OP posts:
weaselwords · 09/09/2018 16:11

Yes, I’m sure I’ve done this with a sun holiday coupon booking.

sonlypuppyfat · 09/09/2018 16:18

What did you do, just ask when you got your keys?

OP posts:
JustfiedandAncient · 09/09/2018 16:28

I've not tried it myself but they have online chat and they've always been helpful when I've had to contact them 😊

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BookThiefBlue · 09/09/2018 16:31

If the upgrade is available on the day you arrive then yes you can. But there have been times when the upgrade was not available for us.

Have you called them ? I have done it in advance in the past.

Sirzy · 09/09/2018 16:31

Depends on what they have free! Would be better to contact them before you go

Namechanger1776 · 09/09/2018 16:54

Yes but what grade are you in? I uploaded my deluxe to a prestige not long ago and my sister still had a deluxe and it was a better Van.

Fairylea · 09/09/2018 16:57

I don’t think they will upgrade you for free (as a hotel sometimes would if they have better rooms free) but you can ring beforehand and pay extra for an upgrade. We’ve done that a few times.

Fairylea · 09/09/2018 16:58

Also meant to say the newer vans are all so similar. One year we had a newer prestige and this time we had a newer standard and you could hardly tell the difference- the newer standard model even had a bigger main bedroom!

sonlypuppyfat · 09/09/2018 17:10

We are in a prestige caravan, I was wondering if the better ones were worth the extra

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Namechanger1776 · 09/09/2018 17:17

Unless you can get it for free I wouldn’t bother. The prestige is pretty good. What park are you on?

IHopeYouStepOnALegoPiece · 09/09/2018 17:25

We were upgraded from a prestige to a new model prestige and the new one was really stupidly laid out, it was a bloody nightmare and I wish we hadn’t been upgraded!

weaselwords · 09/09/2018 18:07

I think I asked when we checked in. I can’t remember why now. Might have wanted more heating or something.

weaselwords · 09/09/2018 18:08

And I did pay extra.

tryingtocatchthewind · 09/09/2018 18:11

We went the week before last and we were upgraded for free from a prestige to a platinum with wrap around deck and a sea view. It was beautiful! Tv in every room, walk in wardrobe and a full size bath in one of the bathrooms. Loved it

sonlypuppyfat · 09/09/2018 18:11

weaselwords was it much extra

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dingdongdigeridoo · 09/09/2018 18:14

It’s better to get in touch before you go, as it’ll depend on availability. However, unless it’s really cheap to upgrade I’d probably stick with the prestige. I’ve found Haven caravan classes don’t vary all that much. They’re usually nice and modern.

dangermouseisace · 09/09/2018 18:14

I phoned up before we went and paid a bit extra. I only phoned because I received a text saying upgrades were available.

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