Sims Agora : is it me ?

[wizzler]

Let me start by saying I am a reasonably sensible woman who manages to get through the day dealing with technology... but this web site completely defeats me.

The school have sent me a link and an invitation code. In fact they have sent a few. Invariably the code is either rejected, or if it does work, the registration process takes so long that it times out and the code no longer works.

I am using a laptop and google chrome.... and am sat next to a router that seems perfectly adequate for every other transaction !

Is it me? ... is there a simple solution that I am missing?. Because we are only one week into term and I am ready to turn to drink

Just me then

Nope...my kids are at 3 different schools and have 3 different payment systems and Sims agora is BY FAR the hardest. Had to try to add another kid last term, took about 17 emails to sort as adding #2 seemed to knock off #1 and I needed a special code for each child etc. Plus I can never remember the name. My kids other schools use names like "school hub" or "our school" or "parent pay" which are much easier to recall. I always have to scroll for an email to remember the bloody name.

Still trying to get it sorted.. On the plus side I now have a new friend in the school office having exchanged emails daily for the last 10 days

I bloody hate it. It's unusable and confusing and a nightmare to log into. My DD's school has been using it for about a year now and the school FB group is always full of posts from parents unable to login or pay for trips

On one occasion I had almost logged on and the wretched site disputed dd's birthdate.

I mean, I gave birth to her... I am damn sure I know the date!

I absolutely hate it. The usability is is awful, the ease of navigating the site is atrocious. Whoever designed it should not be in that job. Its bloody awful. I too have daily emails with our school office assistant trying to rectify the logging in issue, so far, Ive not been able to access it at all! Im frustrated to tears.