Booked painter on basis of his references, how he appeared when we met him, what he had to say and his quote. This morning, as planned, he came to the house but with someone else who, he said, would be doing the work. Presumably this person works for him but even that much wasn't clear. I was surprised but didn't want to embarrass this person so the work went ahead. We've now noticed that the ceiling is very patchy - may improve but it looks a bit rough. The unexpected painter is due back tomorrow to do the walls. I've emailed the original painter (don't have his colleague's contact details) to express a bit of concern at the ceiling & to suggest that it's looked at.
Not sure where to go with this. When he turned up today, he said he was booked elsewhere though his recent emails made it clear that it would be him doing the work.
See what happens? Ask it to stop now and start afresh with someone else? Any thoughts/ideas gratefully received!