How hard is it to speak to someone at a bank these days!!!

[coffeebreakfun]

I recently had to phone my bank and couldn't believe how long it actually took me to get to an advisor! I hate speaking to an answering machine at the best of times never mind one that asks you questions....coffeebreakblogger.com/2015/03/24/moody-mummy/

Easy, I just walk into the branch. TSB, Nationwide, HSBC all have staff to talk to in branch. Found it very easy to get advice about ISA rates and how to apply for one, though actual applying seems easiest via online banking.

In my bank i have to make an appointment to talk to someone at the branch.

Hi there coffeebreakfun - we're going to move this over to 'New Blog Posts'.

First direct. They always answer the phone within a few rings. An actual person, not an automated menu. I'll never change banks because of this.