It's not the first time sales staff have 'joked' about my child.

[SophRunning]

On dealing with them, one by one (by one, by one)

Great post. It is hard to keep challenging people's attitudes, but unless they are pulled up for it personally they won't take responsibility for their actions. Let's keep calling people out for their insensitive/inaccurate/wrong behaviour and little by little we can change attitudes!

The post further down that blog about swimming whilst her DD is on a school trip is so wonderfully written.

Thank you both! It was great to hear Waitrose phone and say they would do something about it .. baby steps, maybe, but in the right direction at least.