Tried this in travel, no luck....
We are in Ile de Re in a "family appartment". We booked through booking.com.
It's the kind where there is a main room with sofa bed then an upstairs Mezzanine with double bed. I have stayed in one before, in the same town, and understand that the ceiling slopes to a low place.
The problem in this appartment is that when you get up the stairs, it is impossible to walk from the top of the stairs to the bed and sit down (a distance of about two foot) without hitting your head on the rectangular beams sticking out of the ceiling. There is also only two foot breadth of head space that I can stand in at all (I am only 5'5). By the time you are in the bed itself, you cannot sit up.
So, we have put the children (11 and 8) in the bed and dh and I are in the sofa bed. But the children also keep hitting their heads on the beams.
I guess I have to complain, but how do I go about it without cutting off my nose to spite my face? It's unlikely that we will find alternative accommodation for four on the island at this time of year.
Is the first thing to do to ask them tomorrow if they can give us another appartment? And to say that we are not happy? But what then, assuming they are full?
Also, how do I stop this dominating the holiday?
Please help.