New neighbours moved in upstairs at the start of September. Man and woman in their early to mid twenties, two boys aged 3 and 4. Private landlord and they both work but different hours.
She seems pleasant enough though a bit -- maybe preoccupied/busy. At least she made an effort to say hello in a friendly manner. He gives off 'I Am A Jerk' vibes (to me anyway). Brusque, avoids eye contact, unfriendly hello in response to greeting. Just an impression of someone close to boiling point. He spent the entire first night they moved in either hammering and hanging pictures or hammering to put furniture together - plus loud cursing and throwing the hammer on the floor. I have crossed paths with him twice in the three weeks and only met her once, when I met them all on the way in from their car.
I have been working from home and have therefore been able to hear much of what goes on upstairs all day every day and it is far from ok, as far as I can hear. The boys play together indoors and sometimes out in the small yard and there seems to be no tv or X box sound. All day long when the dad is with them I hear 'You fucking little shit' - 'Are you SERIOUS? Are you fucking SERIOUS?' - 'What the FUCK did you do?' I don't hear any slapping but the verbal assault is horrible and there is door banging too. I don't hear any crying either when the dad is with them, but I do hear plenty of that when the mum is home. Plus shouting though she is not as loud as he is and she doesn't seem to jump on the floor as he does when she is angry. I don't hear playful interaction.
They have an ad up for a babysitter. They are offering a comedy amount as payment and require virtually on call hours. One phrase in their ad stood out -- 'nanny must be willing to discipline and use the time out chair'.
I suppose my question is should I have called after the first week to report this. Everything in me is saying this is bad.