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Oovercharged in a restaurant 1 months ago. WWYD

4 replies

HauntedLittleLunatic · 16/08/2012 08:57

Just going through my reciepts from my holiday last month.

On 19/07 we ate in the restaurant at a Haven site.

There were 7 of us so I didn't notice that we had been overcharged at the time cos I was expecting a large bill. But for a random reason I have just been going thru my reciepts.

It clearly says 7 covers but I have been charges for 10 meals and 7 drinks! What's wierd tho is that they only bought out 7 meals (and it was one of those computerised ordering systems which go straight thru to the kitchen) so what happened to my other 3?

Now as its nearly a month on do I have any way to complain. Is it worth a speculative email to head office? I've been overcharged by about £14.

WWYD.

OP posts:
fanjoforthemammaries7850 · 16/08/2012 08:58

yes, i would send the receipt to them since it is evident from the receipt that you were indeed overcharged!

mckenzie · 16/08/2012 08:59

I would.

CotedePentathlon · 16/08/2012 09:02

I would send a copy of the receipt. Never let evidence out of your hands without having a backup.

HauntedLittleLunatic · 16/08/2012 09:02

Ignore that. I've just realised that 3 of them I thought were meals were actually starters which we shared.

Appologies for defaming havens name.

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