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AMA

Stuck in Rhodes

559 replies

TooTrusting · 23/07/2023 08:47

I was just east of Gennadi, 5 minutes away, at Atlantica Dreams resort (Tui). All day yesterday there was a steady stream of evacuated guests from other hotels arriving.
The fire seemed to die down at around 3pm. But by 7 it was raging again.
We were told one of us needed to stay up all night to listen gif the evacuation siren.
There were hundreds of evacuees there by then.
Just before 10pm we were evacuated. We walked to the road where there was a coach and some cattle trucks. It was chaos and hard not to be separated from my DCs (23, 19, 17 & 17). We had no idea where we were going. I had to calm and keep company 2 distraught children (circa 14 and 8) who had got separated from their parents. I lost a shoe and one DC their phone. We had to jettison the one small cabin size suitcase we had brought our essentials in.
Our truck broke down and we walked about a mile, again not knowing where we were going, and were eventually directed onto Gennadi beach. There were around 2000 people there all crammed together. Small boats, capacity around 10, went back and forth between ferry boats and the shore. There was no Dunkirk spirit. People were tired, upset and frightened. Some had not slept for 2 nights.

It took 4 hours until we finally managed to get on one at around 2. It was bedlam with everyone shoving and barging. I was separated from the DCs several times. Nobody knew where we were going.

We were on the ferry around 4 hours before arriving in Rhodes Town at c6.30am. We sailed through ash clouds and people had towels tied round their faces. People were taken off in different buses. We ended up in a school with 150 others. But there was nothing there for us, no beds, mats, washing facilities or food and it was boiling hot.
There was no list so the authorities have no idea who has gone where. It is a total lie for Tui to say they have re accommodated everyone. They have not. They have no idea where I am and until their phone lines open I cannot contact them either. The only info we have been given is an FCO number for advice on travel and consular assistance (which we don't need).
Luckily I have 24 hour insurance access and when I'd re charged my phone was able to establish I am covered (was worried it would be an "act of God"). I have booked a hotel for 1 night, after a long search. I've just arrived - it's chaos with everyone sleeping on the floor.
Just before we left the school a band of volunteers arrived laden with food and one of them thinks our hotel may have been burned down and we are unlikely to get back to try to retrieve our stuff. She says Gennadi is mostly gone.

We leave on Wednesday. We can't check in here til 2 and need to go and buy clothes and essentials. All we have is what we are standing in.

OP posts:
Thread gallery
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Beeonmyeyelash · 23/07/2023 14:22

AsterixAndPersimmon · 23/07/2023 14:05

@TooTrusting i never said you had 😀😀

My comment was a really general one.
As I said, maybe because if my own life experience, your experience feels like a good experience as far as ‘disasters’ go 🤷‍♀️🤷‍♀️

Your post was useful. If I was caught up in a disaster now I'd be less panicked at not knowing the details of what was going on, now that I know that's normal. More likely to get on the truck and not be suspicious of where it might take me. More understanding that just because there's no beds, food or water, washing facilities etc on arrival that doesn't mean we'd been forgotten or that there was no plan at all. So thank you for sharing.

LakieLady · 23/07/2023 14:29

Thanks for the thread, OP and I'm really glad you and your family are safe.
I hope everyone there on holiday gets home safely soon (including my lovely boss).

My heart really goes out to the local people affected, many of whom will have lost everything and may well have to rebuild their whole lives.

uncomfortablydumb53 · 23/07/2023 14:45

My dog Walker was in Rhodes last month and wildfires are common but sadly you are in a disaster zone
I saw earlier the UK is sending planes to bring people back
The lack of information makes it nerve wracking I should imagine
Stay safe OP

Flickersy · 23/07/2023 14:46

doistayordoigo · 23/07/2023 11:14

We're booked to go to Rhodes a week on Wednesday. Our group consists of 5 adults, an 8 year old and my 81 year old dad. It's all very well saying we shouldn't go, but unless Tui cancel the holiday we won't have any comeback. Insurance won't cover us as if we just decide not to go. I would assume Tui would cancel in these circumstances, but they are still flying people out so who knows? We can't afford to just lose the money, but also don't want to add to an awful situation and risk everyone's lives. So what are we meant to do?

The money is already gone. You can absolutely afford to lose it.

The disappointment of not getting the holiday you paid for will pale into comparison next to the locals who have lost everything and the stress and fear of trying to evacuate with wildfires bearing down on you.

CaveMum · 23/07/2023 14:47

Not applicable to the OP, but for others that are concerned about potentially losing passports, don’t just take a picture of the ID page to keep on your phone but email it to yourself and/or save to a Dropbox (or other cloud-based) account. That way if you lose your phone you can still log in to your email/cloud account from any computer/device and retrieve them.

Obviously that is reliant on you also remembering your password!

Sweetashunni · 23/07/2023 14:47

Folklore9074 · 23/07/2023 13:45

Yeah, perhaps banning people from going on holiday... or specifically setting air travel quota, investing in lower carbon travel, making recycling really work, committing to their low carbon targets. We need government to manage effectively and to look beyond the next election. You are right, we are all to blame and we also now need a government that will have an adult dialogue with the nation and really do the work to mitigate the worst impacts of climate change.

What’s an air travel quota if not effectively banning holidays?!

Sweetashunni · 23/07/2023 14:48

SweetSakura · 23/07/2023 13:52

Agreed. We need taxation to be heavy enough that people really pay for the consequences of the most harmful behaviours.

And moral pressure too, like with drink driving. Getting to a place where most people just would self regulate their behaviour. So the more people that call out damaging behaviour and don't indulge in it the better.

A passive "there's nothing we can do" is ridiculous. What you buy (or don't buy) has a direct impact. Not just on companies but on the decisions of those around you -the "peer pressure" element. And you can choose who you vote for and what charities you donate to.

I agree but would such a party remain in power? Of course not.

PrincessofWellies · 23/07/2023 14:48

Bromptotoo · 23/07/2023 13:59

Trying to organise an evacuation of what must be several thousand UK/EU travellers at this time of year must be a logistical nightmare.

I've read UK airlines have cancelled outbound flights from today. UK>RHO legs are operating out empty to return those booked home today. People in emergency accomodation, with only what they stand up in, are going to have to be brought home.

PP have mentioned difficulty with finding buses. Aircraft will be difficult to find too. Operators who do that sort of thing are already pretty fully committed filling gaps for outfits like Jet2, TUI etc whose own fleets are fully committed at what is literally the absolute peak of the season.

They usually use private jets if they can't find spare capacity elsewhere.

Theproofofthepudding · 23/07/2023 14:48

A quota isn't banning, it's limiting like food was rationed in the war

Flickersy · 23/07/2023 14:48

Sweetashunni · 23/07/2023 14:47

What’s an air travel quota if not effectively banning holidays?!

A) Holidays don't need to involve plane travel or even travel to a different country.

B) Having one foreign holiday a year where you take a plane is hardly a ban.

oi0Y0io · 23/07/2023 14:48

The money is already gone. You can absolutely afford to lose it
Exactly, I presume what they really mean is they are not prepared to go without a holiday but they can't afford to buy another holiday in addition to the one they've already paid for?

BakewellGin1 · 23/07/2023 14:52

Sorry if already mentioned but Jet2 have put information out cancelling all flights/holidays until the end of the month (our local travel agents feel this may be extended) however they are still flying empty planes over to bring passengers home.

Flickersy · 23/07/2023 14:53

oi0Y0io · 23/07/2023 14:48

The money is already gone. You can absolutely afford to lose it
Exactly, I presume what they really mean is they are not prepared to go without a holiday but they can't afford to buy another holiday in addition to the one they've already paid for?

Yes, and that is disappointing. But unfortunately in this case it's tough. They will be disappointed and might have to have a less exciting week at home. Others have lost their homes and their livelihoods, and others have been in imminent danger of losing their lives.

I'd rather be disappointed, out of pocket, and with my family safe at home. No way would I fly my family into a disaster zone just so I could have a week by a pool.

DazedandConcerned · 23/07/2023 14:54

@TooTrusting what hotel? I know of 3 damaged in the fires. Have a lot of friends on the island - let me know if I can help.

Bromptotoo · 23/07/2023 14:54

PrincessofWellies · 23/07/2023 14:48

They usually use private jets if they can't find spare capacity elsewhere.

Not sure I've heard of private jets, other than airliners kitted for the VIP market, being used.

Another option is the RAF - I think they were used in 74 when Clarksons/Court Line went bust.

SydneyJKL · 23/07/2023 15:02

Drenchend · 23/07/2023 13:29

Nearly every year fires break out especially on the Greek Island.

So what I would expect is fhe holiday companies to have a fire protocol in place and emergency infrastructure to go.

With staff trained on it.

Excellent emergency comms in place.
I'm amazed there are no reports off deaths. No way would my elderly in firm dad have been able to run at a moment's notice.

I'm with you. I work with schools and local councils and know the drills and emergency responses that are planned and practised. This should be the case for holiday companies.

TooTrusting · 23/07/2023 15:05

TheModHatter · 23/07/2023 12:12

OP, is anyone saying anything about the passport situation? For people who had to leave theirs?

Do you have your car keys and hour keys with you?

I hope you are on your way home v soon.

There's a special desk at the airport for those without passports

OP posts:
LostBiro · 23/07/2023 15:05

Thanks for this really interesting thread, OP. Not sure why people feel the need to have a go at you about climate change/ others having it worse. It sounds like an immensely stressful situation.

Glad you're safe and hope you get home soon.

StefanosHill · 23/07/2023 15:08

TooTrusting · 23/07/2023 15:05

There's a special desk at the airport for those without passports

Do they have to prove who they are in any way?

Wondering how they verify people or if they don’t need to

TooTrusting · 23/07/2023 15:09

DazedandConcerned · 23/07/2023 14:54

@TooTrusting what hotel? I know of 3 damaged in the fires. Have a lot of friends on the island - let me know if I can help.

Atlantica Dreams
I saw a Twitter post claiming people were being allowed to return but I can't think that is true

OP posts:
SamW98 · 23/07/2023 15:09

Friend who lives on Rhodes has posted this if it helps anyone

Useful emergency info for affected visitors of all nationalities....

👉British nationals in Rhodes impacted by the wildfire can call +4420 7008 5000 for consular assistance.

📌 @GreeceMFA Crisis Management Unit has been activated to facilitate the return of foreign citizens in 🇬🇷 due to the ongoing forest fires

☎️+30 210 3681730
☎️+30 210 3681259
☎️+30 210 3681350

👉 Municipality of Rhodes assistance:
☎️ +30 22410 35240
☎️+30 22410 35945

👉Follow 112 Ελλάδος-Ευρωπαϊκός αριθμός έκτακτης ανάγκης/European Emergency Number for updates and @112Greece on Twitter.
👉Register for 112 Emergency Alerts: (instructions 👇) https://civilprotection.gov.gr/112

Leftbutcameback · 23/07/2023 15:10

How had it been before yesterday? Were you already on edge about the fires? Thanks for sharing

TheCyclingGorilla · 23/07/2023 15:11

I'm glad you and your family are safe @TooTrusting . I've read some incredible stuff about the local people helping the tourists, despite probably losing much themselves. I've been to Rhodes Town on holiday and can't imagine the chaos there now. I hope finding a flight home doesn't make you too stressed out.GinWine

DazedandConcerned · 23/07/2023 15:11

TooTrusting · 23/07/2023 15:09

Atlantica Dreams
I saw a Twitter post claiming people were being allowed to return but I can't think that is true

Not one of the ones that has been damaged.

Guests are returning to Pefkos and Lindos - not sure about your hotel. I’ll ask about.

letthemalldoone · 23/07/2023 15:17

LostBiro · 23/07/2023 15:05

Thanks for this really interesting thread, OP. Not sure why people feel the need to have a go at you about climate change/ others having it worse. It sounds like an immensely stressful situation.

Glad you're safe and hope you get home soon.

This ^.

There are some right see you next tuesdays here - par for the course I suppose.

@TooTrustingglad that you and your family are safe. I can't imagine what a distressing experience this is on your long-awaited holiday.

Nobody is saying it's worse for tourists than residents. I don't see any reason at this point to create a hierarchy. I am sure those expressing their 'concern' will have the opportunity to put their hand in their pocket in the coming days, or maybe fly out to Rhodes to help with the reconstruction effort. Of course, silly me, they won't fly will they?!!!

Don't let the no-marks put you off posting - a lot of us are interested/invested in your first-hand account. The travel companies should have had contingency/disaster recovery plans.