Durability and maintenance
Its sturdy design makes it feel very durable. It's been dropped a couple of times by accident (like off the sofa or when my child's picked it up) and has sustained no damage, although I'd advise against this.
The hard-shell construction is clearly built to last, though, which is reassuring given the price point. Unlike some of the more delicate silicone masks I've tested, this feels like it could withstand regular use without showing wear and tear. The adjustable straps have maintained their elasticity throughout three months of daily use, and the LED bulbs show no signs of dimming.
The USB-C charging port has remained secure despite frequent plugging and unplugging, and the wired remote control has held up well to being clipped on and off clothing. The under-eye cooling pads can be easily replaced if needed, which is a thoughtful touch for long-term use.
One minor maintenance note: the silicone eye shields do attract dust and need regular cleaning to maintain hygiene, but this takes seconds with a damp cloth. The mask's design overall makes it very easy to wipe down thoroughly and there are no hard-to-reach crevices where bacteria could build up.
So IMO, for a device you'll hopefully be using for years, the build quality feels appropriate for the investment.
My testing criteria
Every product we review at Mumsnet is assessed against four core criteria that apply across all our testing: Performance (does it actually do what it promises?), quality and durability (is it well made, built to last?), ease of us (is it straightforward to operate without a PhD?) and value for money (does the price tag match what you're getting?). Each of these scores out of 15 points.
Then, we allocate product specific criteria. For LED face masks, this includes looking at the light therapy technology itself and whether it uses the right colours of light for different skin problems and spreads them evenly across your face. We also assess safety features, the item's design and comfort and also the available treatment programs and how clear the mask is to use. Each of these specific criteria score out of 10 points.
All scores are then combined for a total out of 100, with products scoring 80 or above earning our coveted five-star rating.
With all that said, here's our the Shark CryoGlow LED face mask performs against our testing criteria:
Performance: 13/15
Visible results after just four weeks of use (blemishes clearing, brown spots lightening)
Addresses multiple skin concerns: redness, pigmentation, blemishes and puffiness
Under-eye cooling provides immediate, noticeable relief for tired, puffy eyes
Fine lines appear less deep after eight weeks of use
No LED lights directly in the under-eye area means this zone requires a separate device for targeted treatment
Battery drains quickly when using cooling feature extensively, requiring frequent recharging
Quality and durability:14/15
Sturdy hard-shell construction feels premium and built to last
Has survived accidental drops without sustaining any damage
All 480 LED bulbs have remained bright, with no dimming
Easy to clean with no hard-to-reach crevices
Bulk design which makes storage less convenient (though charging stand available separately)
Ease of use: 15/15
The easiest LED mask tested compared to all competitors
Preset modes completely eliminate guesswork about wavelengths and treatment times
No need to understand LED therapy science or figure out which lights to use
Comfortable padded eyes prevent discomfort during sessions
Perfect for beginners with no prior LED therapy experience
Clear, straightforward controls with no confusing app connectivity required
Value for money: 14/15
Significantly cheaper than CurrentBody (£400) and FOREO (£449)
Delivers multiple treatments in one device (anti-aging, blemishes, brightness, cooling)
Powerful 128mW/cm² output exceeds many competitors at higher price points
Unique under-eye cooling technology not found in most other masks
480 LEDs provide comprehensive coverage
Still a considered purchase at £300 for budget-conscious consumers (though not prohibitively expensive)
Light therapy technology: 9/10
Uses red LEDs specifically for anti-aging, fine lines and collagen production
Blue LEDs target acne-causing bacteria for blemish control
Deep infrared light penetrates deeper skin layers for enhanced effectiveness
480 LEDs provide even, comprehensive coverage across the entire face
Strong 128mW/cm² power output ensures effective treatment intensity
No LED lights directly in the under-eye area due to cooling pad design, limiting treatment coverage in this specific zone
Safety features and certifications: 9/10
Built-in silicone eye shields provide automatic eye protection without separate goggles
Extra clip-on eye pads included for improved fit and protection
Preset timers automatically control session length (four to eight minutes per mode)
Automatic shut-off prevents overexposure and potential skin damage
Reduced peripheral vision creates potential safety hazard when moving around (user fell down stairs while wearing it)
Design and comfort: 8/10
Surprisingly lightweight despite bulky appearance - doesn't cause neck strain
Comfortable to wear for extended sessions (20+ minutes)
Padded eyes prevent pressure points and discomfort
Easy to wipe clean in seconds with damp cloth
Best used while stationary (sitting or lying down) rather than multi-tasking
Treatment programs: 9/10
Clear usage instructions: follow same routine daily for eight weeks for optimal results
Four preset modes with specific purposes clearly explained (Better Ageing, Blemish Repair, Skin Sustain, Under-Eye Revive)
Session lengths (four to eight minutes) align with established LED therapy protocols and research
Remote tracks sessions to help users maintain consistency
Overall score: 91/100