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The horror of scented sanpro!

110 replies

AlpacaLypse · 05/07/2016 11:14

Hi everyone, any chance of us starting a campaign to get manufacturers to clearly label when sanitary protection products are scented?

I know there are some women who prefer the scented product, but there seems to be many more who dislike it intensely, and indeed some who find these products irritate the skin.

At the moment, labelling seems to be very confusing, with euphemisms like 'odour control', and no ingredient list.

Currently the only way to be sure is to sniff the outside of the package, and even then if the shop is well ventilated and the plastic wrapping is thick, you may still get a nasty surprise when you get home. Not to mention peculiar looks from other people in the supermarket aisle!

Who's with me?

A couple of threads I already know about...

www.mumsnet.com/Talk/_chat/2670728-scented-sanitary-towels-just-why?msgid=61950383

www.mumsnet.com/Talk/am_i_being_unreasonable/2678330-AIBU-to-think-Always-dont-actually-employ-women-in-their-marketing-design-teams

OP posts:
New posts on this thread. Refresh page
CrotchetQuaverMinim · 11/07/2016 22:32

and the problem with stopping buying them is that it's hard to find a decent alternative for what I need - they had long/large pantyliners that were decently absorbent and stayed in the right place, which is what I needed for leaks/extra protection. I haven't found another one that works quite so well, but at the moment I've gone for the Tesco ones, because at least they don't smell.

MoonlightandMusic · 11/07/2016 21:45

They're quite right though, the Acti-Pearl ones don't smell, they stink.

V. disappointing response in relation to labelling though particularly given they don't use the term 'perfumed' consistently, but interchange it with 'scented'. In fact, they completely haven't responded to the point you raised, but focused on 'perfumed' products instead.

According to the OED the definition of "scented" is: "Having a pleasant scent". Several other dictionaries include the broader definition of "Having a definite odour".

The so-called odour-neturalisers fall into the latter category so anything with them should most definitely not be marketed as 'non-scented' as this is clearly untrue (and admitted as such by P&G in their written response to the OP...

On that basis, given the widescale understanding that 'scented' refers to an item having a definite odour, not just to 'perfume' could the products (or rather P&G's approach to marketing the products) fall somewhat foul of the code of conduct behind "describing your product"? - Maybe you should respond to P&G's response and ask them to explain how they don't fall foul of mis-leading marketing in this case OP? Wink

BastardDailyMail · 11/07/2016 19:24

This reply has been deleted

Message withdrawn at poster's request.

SoupDragon · 11/07/2016 18:52

I refer you to my post on Wed 06-Jul-16 17:18:23 where I said P&G don't give a shit. :)

CrotchetQuaverMinim · 11/07/2016 18:49

That's pretty much the identical reply from all the previous times they've been contacted. They don't consider it and don't change anything.

This is what I'd want to say to them:

Acti-pearls DO SMELL. They DO bother people.

The choice of products that don't have them or other scent is RUBBISH. We need a whole selection of different sizes and absorbencies, including the usual range of liners, in non-scented, non-odour control varieties. Just like you used to have.

Many people have STOPPED buying Always products now because of this.

They don't listen, and never have. Grrrrr

AgentProvocateur · 11/07/2016 18:45

That was a * fail. It should have said:

Thank you for contacting P&G on our behalf .We will consider their reply and will be sure to post on this thread with any questions we have *.

AgentProvocateur · 11/07/2016 18:42

Thank you for contacting P&G on our behalf . We will consider their reply and will be sure to post on this thread with any other questions we have *. Wink

AlpacaLypse · 11/07/2016 17:52

Hi everyone, sorry I've been gone so long! A busier weekend at AlpacaCentral than expected Smile

Customer service replied on Thursday. Weirdly, I can't copy and paste the text of the email that P & G sent. So I'm having to solemnly copy it here by hand! I'm leaving out the polite waffle at the beginning. The asterisks are where they addressed me by my first name, which they did a great deal in classic PR 'build a personal relationship with anyone complaining' manner.

I have just had a look on our website and can see what you mean when searching for non scented products, the Always Silk Collection Softer + Fresh should not be listed there so I do apologise and I will make our web team aware of this so it can be updated as soon as possible.

Just to let you know *** the reason for the Always Ultra being featured on this section is as the scent you may have noticed is not an intentionally added perfume, but comes from the odour neutralising technology. Our intensive consumer research among over 2000 women has shown that odour control is the second most important benefit for women after reliable protection. We designed Always with Odour Neutralising Technology to be as absorbent and protective as the previous product but now with added benefit of odour control. This technology is not applied to the surface of the pad but contained inside the pad so there is no direct contact with the skin. All of our Always products are dermatologically tested for skin compatibility.

I do appreciate your feedback *** as I know scent is not for everyone, and I can confirm to you that the following products are perfume free and free of odour neutralisng technology: Always Infinity, Always Maxi, Always Soft & Fit - Perfume Free.

At the moment we don't have any information to say that our labelling is going to be updated, but I'm more than happy to pass all your comments to our Research and Development team who will be glad to hear from you.

They are constantly looking for ways to improve products and packaging to meet the needs and preferences of our customers and your comments will help them with their research going forwards.

I do hope this information helps a little *** and if you have any further questions please don't hesitate to get back in touch.

Kind regards etc etc.

So, a partial victory on the website. However, the lady who wrote the reply seems to be doubting that Acti Pearls actually smell, and implying that if anyone developed a skin problem or thrush after using the Acti Pearls ones, it must be a coincidence.

Definitely more work to be done!

OP posts:
Highway61 · 09/07/2016 18:07

Scented sanpro always gives me thrush too, or terrible skin irritation, as do the 'ultra thin" with some kind of gel beads inside. I can only use non scented, hypoallergenic ones. I'm considering a mooncup, but worried about leakage

AnneGables · 09/07/2016 18:01

Are all bodyform unscented? I had a horrific reaction to the Aldi ones, so hoping these ones are ok.

BluePitchFork · 08/07/2016 23:31

I do wonder why the secrecy

me too. for all other products that you put on your skin ingredients are listed. even fabrics have the type of fabric on the label.

just label the products properly with 'scented' or 'perfume' in a readable, not too small typo on the front of the pack and everyone is happy.

DampSqid · 08/07/2016 23:06

It's such a sickly smell. I could probably cope with some sort of fragrance if I had to but the smell is just so nauseating.

paxillin · 08/07/2016 22:56

I do wonder why the secrecy. I'd love to know that they are, because I like them. But why has nobody popped up and named their pads NO-SCENT and made an absolute killing?

russetbella1000 · 08/07/2016 22:50

Perhaps but if there is a silent majority why do the companies need to say things like 'triple protection' (WAITROSE sanitary towels)...Why not be honest and state the product is scented?
The product is scented and they need to be explicit about this.

We all know that companies exist to make money out of us but to do it so cynically. Well, it just really annoys me.

We're a captured market of course since we pretty much have to buy these products but at least give us the illusion of choice!!

paxillin · 08/07/2016 22:44

I always wonder if there is a silent majority who likes the scented ones. I like them, but I have never met anybody else who does, either on MN or in RL. At least I have never met anybody else who admits to liking them.

russetbella1000 · 08/07/2016 22:44

Proctor & Gamble et all need to confront this.
Customers getting thrush from their products and still they claim the chemicals are harmless-disgusting!😡

russetbella1000 · 08/07/2016 22:41

I actually think it's so awful that they are selling these products in such a misleading and underhand way. Making me 😡

Of course if some women really do want the scented variety then they should be able to buy them.

What I feel is happening though is women are unknowingly buying these scented products so that sooner or later the choice won't be there at all. How can the companies get away with this? What contempt they are showing to the consumer with this dishonesty.

Let's all free bleed in protest...

CrotchetQuaverMinim · 08/07/2016 21:50

there needs to be a lot more choice of the non-smelly ones!! I like the size and absorbency of a lot of the Always liners, but they do none without scent apart from these teeny tiny daily things that aren't meant for periods but for every day or something. useless. If they think there's a market for the scented ones, fine, but why can't they make the other sizes of liners etc in non-scented varieties as well!!

There have been so many of these threads. I think some of them have been tweeted to Always, but they've ignored them. Maybe anyone who tweets can keep doing it.

Goingtobeawesome · 08/07/2016 19:36

I suggested months ago they come on for a web chat.

paxillin · 08/07/2016 17:34

I quite like the scented ones. I am also in favour of clearly labelling them. I have to sniff packets, too, only for the opposite reason.

SoupDragon · 07/07/2016 12:36

Bodyform night towels are awesome. No scent and don't feel like plastic.

midcenturymodern · 07/07/2016 07:43

I'm in. I've had always scented by mistake in my ocado shop (I ordered the right ones but the labelling is so poor it's an easy mistake for the 'picker' to make). They BURN!. I used to really like always but after searching their website for the unscented ones and cross referencing them with reviews that say they stink to high heaven and take the skin off your fanjo I've decided the games not worth the candle. I needed pads urgently and went to the local co-op where after sniffing the whole range couldn't find anything unscented and I had to drive to Sainsbury's. I understand there may be a market for the stinky ones but there should be better labelling.

ElleGrace · 07/07/2016 07:40

I'm in! My partner would be too.
I'm tired of having to change my trousers so often because they smell of sickly sweet chemicals.

WellErrr · 07/07/2016 07:32

I've currently got thrush for the first time in my life.

It happened after a week of using Always scented liners for the first time.

I'd like to send the fuckers a bill Angry

Busbikebuswalk · 07/07/2016 07:19

I emailed Procter and Gamble a few months ago to tell them that I hated the smell. It's like cheap air freshener. They assured me its "odour neutraliser" and not scent. We must all be mistaken then. I emailed them back to confirm that I can definitely smell strong cheap perfume but they just rolled the same standard response out and sent me a £5 voucher with a list of products that don't contain "odour neutraliser". Or perfume.

I just use Bodyform now.

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