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NHS mental health team referral rejected - can anyone shed some light?

64 replies

wawawewa · 26/01/2026 14:25

Back when I still had a job that provided health insurance, I was seeing a private psychiatrist. I have had serious MH problems my entire adult life to the point of needing residential treatment on multiple occasions, and I remain on high doses of three different psychiatric medications.

I can no longer afford to see the private psychiatrist now that I don’t have insurance. He wrote to my NHS GP to ask them to continue prescribing my medications so I wouldn’t have to pay for those privately, and this has worked well.

At my last GP appointment, I asked if I could be referred to a psychiatrist/mental health team/someone or anyone within the NHS system. I’m stable at the moment, but when things get bad, they get really bad, and I want to be under some kind of MH care for when that happens again (sadly it’s probably a “when” not an “if”).

I highlighted to my GP that I felt strongly that I needed specialist help, and that I was really worried about another bad episode coming on - and that I don’t want to be on a waiting list with Samaritans on speed dial when it does. I also highlighted that it was important to me to stay on the medication I’m taking right now - it was a long and difficult road to find the right combination, and I don’t want to change it now that it’s working.

My GP made the referral and got back to me saying the referral was rejected, and that the MH team would only see me if I wanted to “reduce or stop” my medication.

Of course I understand that the NHS is under huge pressure and needs to prioritise urgent referrals, but I’m a bit surprised that mine was totally rejected given my history? Surely I could have at least been put on a waiting list? Who does qualify for the referrals, only people who are in crisis at that very moment?

Can anyone shed some light on this?

OP posts:
IcyWintetDays · 30/01/2026 06:47

Superscientist · 29/01/2026 22:33

Cmhts are quite patchy

I was once referred to cmht whilst in a hypomanic episode. The psychiatrist adjusted my meds saying "you work full time you don't meet our criteria" and discharged me without waiting to see if the dose change was going to help.

A few years later under the same cmht I couldn't be discharged from hospital until I had a cpn. They assigned me on but he saw me once whilst I was on leave and then never came back. A few months later a second cpn came twice. The first time she said she wasn't going to leave, 2 weeks later she announced that she was leaving and someone else would be in touch.... They didn't. I went from the perinatal team with weekly cc support to hospital for 10 weeks to absolutely no support and didn't get a psychiatrist review for 6 months.

I've since moved, next cmht accepted referral. Another cpn came once, promised to not disappear like previous cpn. This was September 2022 and I've not seen him since! Although I was technically under the cmht I didn't have any appointments with them for nearly year until I approached my GP and TTC and they requested a medication review.

This reflects my experience - although mine are not as extreme as yours. It feels especially cruel given the nature of illness periods like hypomania - when an external steady scaffold is just what is needed.

Superscientist · 29/01/2026 22:33

Cmhts are quite patchy

I was once referred to cmht whilst in a hypomanic episode. The psychiatrist adjusted my meds saying "you work full time you don't meet our criteria" and discharged me without waiting to see if the dose change was going to help.

A few years later under the same cmht I couldn't be discharged from hospital until I had a cpn. They assigned me on but he saw me once whilst I was on leave and then never came back. A few months later a second cpn came twice. The first time she said she wasn't going to leave, 2 weeks later she announced that she was leaving and someone else would be in touch.... They didn't. I went from the perinatal team with weekly cc support to hospital for 10 weeks to absolutely no support and didn't get a psychiatrist review for 6 months.

I've since moved, next cmht accepted referral. Another cpn came once, promised to not disappear like previous cpn. This was September 2022 and I've not seen him since! Although I was technically under the cmht I didn't have any appointments with them for nearly year until I approached my GP and TTC and they requested a medication review.

Ramblingaway · 29/01/2026 21:27

My area is in the process of bringing all patients taking lithium or valproate back into secondary care with a prescribing nurse.

IcyWintetDays · 27/01/2026 07:16

Skyspectacular · 26/01/2026 19:44

No need to be quite so unpleasant. I don’t have any friends or family

Have you seen if you’re eligible for an S117 entitlement? I don’t know how strict the criteria is but I thought this was for people who need the type of support provided that you’re indicating you don’t currently have.

My Mum also has monthly catch ups with her nominated mental health nurse.

ThePure · 26/01/2026 20:27

I usually hide the mental heath topic to stop myself being tempted to post but somehow it’s unhidden itself in an update or something.

ThePure · 26/01/2026 20:26

Sorry. It was less a typo (although I don’t think I added a space) and more using a technical term
Psychoeducation refers to ‘providing clear information to patients and families about mental health conditions in order to improve understanding, support, and treatment outcomes.’

I honestly had no intention to upset anyone and I am sorry that I did. I just wanted to be realistic about expectations of the NHS

gamerchick · 26/01/2026 20:12

Well I'm.hoping anyway.

gamerchick · 26/01/2026 20:12

I think that poster meant psych and got an autocorrect

Skyspectacular · 26/01/2026 19:44

ThePure · 26/01/2026 19:13

It will never in a blue moon be possible to see a psychiatrist every 2-3 weeks on the NHS for an unlimited time period.

I struggle to see that this level of highly skilled input is actually required by anyone. Could your friends and family not tell you if you had lost insight and were relapsing given appropriate psycho education and would that not be more adaptive than being dependent on one professional who could retire or move on?

(Of course you are at liberty to do as you please with your own money)

No need to be quite so unpleasant. I don’t have any friends or family

IcyWintetDays · 26/01/2026 19:20

ThePure · 26/01/2026 19:13

It will never in a blue moon be possible to see a psychiatrist every 2-3 weeks on the NHS for an unlimited time period.

I struggle to see that this level of highly skilled input is actually required by anyone. Could your friends and family not tell you if you had lost insight and were relapsing given appropriate psycho education and would that not be more adaptive than being dependent on one professional who could retire or move on?

(Of course you are at liberty to do as you please with your own money)

I have to agree with this.

ThePure · 26/01/2026 19:13

It will never in a blue moon be possible to see a psychiatrist every 2-3 weeks on the NHS for an unlimited time period.

I struggle to see that this level of highly skilled input is actually required by anyone. Could your friends and family not tell you if you had lost insight and were relapsing given appropriate psycho education and would that not be more adaptive than being dependent on one professional who could retire or move on?

(Of course you are at liberty to do as you please with your own money)

Skyspectacular · 26/01/2026 18:51

It is a dire situation OP. I lost my private medical insurance recently but I pay myself to carry on seeing my private psychiatrist every two or three weeks. It is really reassuring to know that he is keeping an eye on me and he can let me know when I am losing insight into my condition. In an ideal world that level of support should be provided by the NHS too. I hope you can get a referral arranged.

IcyWintetDays · 26/01/2026 18:02

ThePure · 26/01/2026 16:38

We discharge people who are stable on lithium and antipsychotics to the GP in our area. The only people who stay under 2nd care are on clozapine or have a S117 entitlement. Less routine review slots leads to more available slots to respond to urgent referrals which can be seen in 5 working days. People should also have done work on avoiding triggers, staying well and have an early warning signs/ relapse prevention document. Then when warning signs occur an early re referral can be made.

This fits with what happened initially for me but my consultant made it sound like everyone on lithium was back having annual reviews with consultant. Maybe it is just me or individual areas make different decisions. Resources are finite for sure. I wouldn’t know I guess. My GP also messed up completing my DVLA form and my license got revoked until my consultant completed a second form so I think that got into the mix. I am lucky I have a lovely GP surgery and a lovely CMHT too. It’s still a scary situation to be in though at times and the system doesn’t always respect that.

My mother is on clozapine - which has been a wonder drug for her and she’s been on it since it was first licensed in the UK because I remember her having to wait do the licensing process to complete to start it. Her mental health went in the 1980s and that was not a great time to be mentally unwell. I have a lot of memories of medical people screaming at her.

ThePure · 26/01/2026 16:39

GP can also ask the consultant for advice & guidance on meds changes without them having to make a referral.

ThePure · 26/01/2026 16:38

We discharge people who are stable on lithium and antipsychotics to the GP in our area. The only people who stay under 2nd care are on clozapine or have a S117 entitlement. Less routine review slots leads to more available slots to respond to urgent referrals which can be seen in 5 working days. People should also have done work on avoiding triggers, staying well and have an early warning signs/ relapse prevention document. Then when warning signs occur an early re referral can be made.

IcyWintetDays · 26/01/2026 16:28

reallyboring · 26/01/2026 16:17

I take lithium among others and I have schitzoaffective

I would expect you to have regular reviews and stay under CMHT care like you have been then, based on my experience. Your and my conditions require drugs that GPs don’t have detailed knowledge of prescribing. GPs I think are more used to dealing with unipolar depression and prescribing drugs for depression, anxiety etc. But I don’t know really - my experience is limited to my condition and my part of the country.

reallyboring · 26/01/2026 16:17

I take lithium among others and I have schitzoaffective

IcyWintetDays · 26/01/2026 16:14

I wonder (I don’t know) if your diagnosis and meds are relevant here. I appreciate you might not wish to say.

For example, I was discharged from CMHT with a bipolar diagnosis after an episode of hypomania and being sectioned in hospital for a month. However my GP immediately requested that I be permanently under the CMHT because lithium is a specialist drug. I now have an annual review and open door access to CMHT if I feel I’m having an episode.

As your GP is able to continue the drug regime that works for you currently. There isn’t anything for CMHT to currently do. If you need to know where to if you get unwell, I can certainly understand that. I would assume it would be 111 option 2 or via your GP. During my last episode, calling the crisis team wasn’t as successful as calling my GP and asking them to intercede on my behalf. Now my condition is known and I’m not a danger to myself or others, my urgent need for a medication review didn’t feel urgent to them until my GP spoke on my behalf doctor to doctor. I don’t trust the system to work now. I have a good consultant but people can change jobs anytime .

Burntout01 · 26/01/2026 16:13

reallyboring · 26/01/2026 16:02

I have been stable for four years but still see psychiatrist at NHS every six months. I don’t understand why as I have always been fine and taking my medication.

It might be due to the specific meds you are on as some ‘red drugs’ and some ‘amber drugs’ GP’s cannot prescribe without specialist monitoring.

Burntout01 · 26/01/2026 16:11

wawawewa · 26/01/2026 14:25

Back when I still had a job that provided health insurance, I was seeing a private psychiatrist. I have had serious MH problems my entire adult life to the point of needing residential treatment on multiple occasions, and I remain on high doses of three different psychiatric medications.

I can no longer afford to see the private psychiatrist now that I don’t have insurance. He wrote to my NHS GP to ask them to continue prescribing my medications so I wouldn’t have to pay for those privately, and this has worked well.

At my last GP appointment, I asked if I could be referred to a psychiatrist/mental health team/someone or anyone within the NHS system. I’m stable at the moment, but when things get bad, they get really bad, and I want to be under some kind of MH care for when that happens again (sadly it’s probably a “when” not an “if”).

I highlighted to my GP that I felt strongly that I needed specialist help, and that I was really worried about another bad episode coming on - and that I don’t want to be on a waiting list with Samaritans on speed dial when it does. I also highlighted that it was important to me to stay on the medication I’m taking right now - it was a long and difficult road to find the right combination, and I don’t want to change it now that it’s working.

My GP made the referral and got back to me saying the referral was rejected, and that the MH team would only see me if I wanted to “reduce or stop” my medication.

Of course I understand that the NHS is under huge pressure and needs to prioritise urgent referrals, but I’m a bit surprised that mine was totally rejected given my history? Surely I could have at least been put on a waiting list? Who does qualify for the referrals, only people who are in crisis at that very moment?

Can anyone shed some light on this?

Without knowing your history and the meds its difficult to say ( nurse who works in Psychiatry/ spent many years in CMHT and access / triage services) but from what you have said its likely because you are currently stable.

Services now work on an ‘episode of care’ type model, so if you start to relapse or if for some reason you can longer take your current medication regime, then there is a piece of work for services to do there.

They won’t accept or keep people on for monitoring type work, even when there is a significant risk of relapse as they would be literally inundated.

I suggest making a crisis/ contingency type plan and sharing that with your GP and any trusted people in your life. Then alerting your GP at first sign of relapse whereby they can re- refer you.

If you struggle with suicidal ideation then the ‘Stay alive’ app is good and endorsed by the NHS and you can populate it in advance of a crisis.

BillieWiper · 26/01/2026 16:10

wawawewa · 26/01/2026 14:40

@BillieWiper nope, absolutely nothing…
@KurtCobainLover I don’t think “keeping you on just in case you need them” is what I’d call it - surely there also needs to be preventative and continuous healthcare!?

That's awful. Could you see a different GP at the practice? I hope you find some help x

reallyboring · 26/01/2026 16:08

ThePure · 26/01/2026 16:07

In some areas if you have a s117 entitlement they have to keep you on for a 6 monthly review. It might be that.

There has not been any sections.

ThePure · 26/01/2026 16:07

In some areas if you have a s117 entitlement they have to keep you on for a 6 monthly review. It might be that.

reallyboring · 26/01/2026 16:02

I have been stable for four years but still see psychiatrist at NHS every six months. I don’t understand why as I have always been fine and taking my medication.

MyThreeWords · 26/01/2026 15:18

Surely I could have at least been put on a waiting list?

I guess that is the crux of it for me. A waiting list for what, exactly? It sounds like you are happy with your current treatment and want to be sure that the NHS is there for you if/when you become acutely ill again as a result of your longstanding illness.

Would it be right to say that what you need, essentially, is reassurance that urgent care will be there when you need it? Insofar as adequate urgent care is actually available on the NHS, it should be available to you immediately should you become severely unwell. It isn't a question of getting on to a waiting list first.

Or is the deterioration that you fear more gradual, not quite sudden and catastrophic enough to need an emergency intervention? I can see that you might then want to be already on someone's books, as it were.

I guess a key question would be: how would this have been managed if you had been an NHS patient all along? Depending on your condition, it is entirely possible that you would have been discharged from specialist NHS care once the medication had been sorted out well enough to keep you stable. And instructed to contact your GP if things started to go downhill. So you might not be any worse off as a result of having used private care in the past.

If your condition involves the possibility that you might get significantly worse, but not bad enough for emergency intervention, I'm sure that the GP could make an urgent referral, which might make more sense than the 'preventative' referral that you expected