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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain that my pizza wasn’t cut for me?

259 replies

YourBluntAnt · 21/11/2025 20:13

Spent £30 with Papa John’s. Love their pizzas. Special garlic sauce is amazing!

Anyway, they didn’t cut my pizza. AIBU to have complained through the Just Eat App?

Have been told by the cocky manager to consider buying a pizza cutter

Have them semi regularly as a treat and they’re always cut into slices, as most take away are!

H thinks I’m being silly.

Obviously this isn’t a world shattering issue, of course. But interested to see if I’m unreasonably unfair here to complain

OP posts:
IndigoIsMyFavouriteColour · 21/11/2025 21:07

I’m with you OP, I would be peeved if this happened to me!

Tunnocksmallow · 21/11/2025 21:05

Jesus fucking wept.
This is the most #firstworldproblem post ever!!
How do you function in the real world?

You realise your address is now marked don’t you? And you will forever be THAT customer. Carefully check future orders 😂😂

LiquoriceAllsorts2 · 21/11/2025 21:05

I would find this annoying. Most of the time it wouldn’t be an issue but I’ve ordered pizza when I haven’t had kitchen access before of not needing anything from the kitchen or to work when staying late.

TheChosenTwo · 21/11/2025 21:04

It was clearly an oversight but it’s annoying!
we have a nice Italian place near us that do pizzas for delivery too and they don’t cut them.
I rarely order from them because if I’m getting a takeaway I cba to go to the hassle of washing up a chopping board - I’ve tried cutting pizzas in boxes and it just cuts the cardboard box and makes a bloody mess!
So I can see why it’s annoying but I also wouldn’t have complained because it was an oversight, places like papa johns etc do usually slice them for you - they are often sold by slice size!

Gettingdressed · 21/11/2025 21:04

youalright · 21/11/2025 20:27

Yanbu id be pissed of to papa johns is expensive i expect it to come ready to eat out the box you shouldn't have to mess about cutting it up yourself

I agree.

if I spend silly money on a pizza I want it edible from the sofa
i am not messing around with pizza wheels or scissors - as mentioned upthread! 🤯

shhblackbag · 21/11/2025 21:03

HeddaGarbled · 21/11/2025 20:21

It’s one of those teeny tiny niggles that bothering to mention in a review makes you look like a dick.

It really does.

forgotmyusername1 · 21/11/2025 21:03

What did you want them to do with your complaint?

Say it will never happen again
Send a staff member round with a pizza cutter to cut it for you
Give you a refund
Send a free cut pizza?

What was your complaint trying to achieve and what did you want them to do to rectify the error?

Halfquarterbag · 21/11/2025 21:02

This is the cutted pizza thread.

Growuppeople · 21/11/2025 21:02

YNBU
Use scissors!? I only have to hope and prey that was a joke 😭 there really are some funny people around 🤣

Marvelettesyouremyremedy · 21/11/2025 21:02

How could you be arsed!
Just use scissors to cut then munch it.

Starandflowers · 21/11/2025 21:01

martinagiraffe · 21/11/2025 20:58

People would actually cut their pizza with scissors in this scenario?

Wow.

Yes as it’s much easier than a pizza cutter. I always use scissors to cut pizza when it needs cut

Most people I know do too if I have been to their house where pizza is on the go

Icepinkeskimo · 21/11/2025 20:59

What did you want? Someone to drive over and cut your pizza for you?
This is ridiculous.

martinagiraffe · 21/11/2025 20:58

People would actually cut their pizza with scissors in this scenario?

Wow.

LikeWhoUsesTypewritersAnyway · 21/11/2025 20:57

YABU, and ridiculous. You are probably only going to respond to posters who agree with you though.

BettysRoasties · 21/11/2025 20:56

I mean when we were in the middle of moving house and decorating this would of been really annoying as we had no cutlery at the house we were painting which was the one we ordered take away to because no kitchen items yet.

would of had to rip it like savages or gone all hungry hippo on it 😅

Anywherebuthere · 21/11/2025 20:56

How would you cope with real problems?
Use a knife.

Someone mentioned 'ick'. Anyone who complains over uncut pizza would give me the ick. (Obviously not including anyone that was physically able to do that themselves)

FlyingApple · 21/11/2025 20:55

Good job you're not on holiday or in a hotel then as you likely wouldn't have access to a pizza cutter. Strange practice from the restaurant.

Mrstawnyowl · 21/11/2025 20:47

I’m not much cop at using a pizza cutter. I’m not much better with a fabric rotary cutter either (for fabric, not pizza!)

I suppose the staff just forgot to cut your pizza but it’s not really worthy of a complaint.

RocknRollBand · 21/11/2025 20:45

rogueherries · 21/11/2025 20:28

It takes ten seconds. God forbid they make a mistake that doesn’t affect the quality of the food in any way. Is it too much to expect of vaguely competent people to cut up a pizza?

You sound like a harridan. I feel sorry for people in your sphere if this is how you think. It’s quite shocking.

TwinkleTwinkleLittleBatgirl · 21/11/2025 20:45

helpfulperson · 21/11/2025 20:42

In Italy they don't cut your pizza for you.

But given that you say you often get Papa John's and they are normally cut surely it is obvious this is just a mistake and someone has forgotten to do it rather than being their policy to not cut them

Hopefully this person will have a full disadulation for their crime.

the office GIF
Weeken · 21/11/2025 20:44

It should have been ready to eat. You might not have had any utensils where you'd ordered the food to and you can't very well be expected to lift and bite into the entire thing.

sonjadog · 21/11/2025 20:44

This happened to me last week. I used the kitchen scissors to cut it up. That was all.

NormaNormalPants · 21/11/2025 20:44

Given the price I’d expect it to be cut for sure. Not sure I’d go to the effort of leaving shitty feedback though.

Arlanymor · 21/11/2025 20:43

YourBluntAnt · 21/11/2025 20:38

Running the country is definitely the job for those with blemished work histories lol

But on reflection, you are right. It is a mistake. And an easy one to make that is essentially harmless

Feel a bit bad as the usual delivery man is sweet as pie to me and always so polite

Well I was being a bit tongue in cheek about running the country - particular this week!!

I like that you might have turned a corner though, your response was fairly decent.

I hope you enjoy the rest of your meal!