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Former employer salary invoice

145 replies

Brazilnut25 · 12/04/2025 16:40

Hi I’d really appreciate some help and advice. I left my former employer in August of last year. My last day at work was the 1/8 after they told me to go home. There was some discussions about returning but for my mental health I couldn’t. My resignation was confirmed by them on 21/8. I was paid August salary (including some holiday owed) and now they want it back. I’ve been sent an invoice. I don’t have this money, what do I do?

OP posts:
Brazilnut25 · 13/04/2025 09:24

YourAzureEagle · 13/04/2025 08:52

OP, write back to them in very simple and short terms explaining why the debt is not owed, keep it simple, un-emotional and factual.

Whatever you write can be presented at court so this is why it is important to keep to the basic facts of the matter.

If you want to inhibit the presentation of the letter at court then head it "without prejudice", it then can't be presented, but if you are simply stating the facts it may be useful that it is.

Then ignore, do not correspond further, if they decide to apply to the court there is a written exchange of evidence prior to a physical appearance, so it might not go that far.

Thank you

OP posts:
Brazilnut25 · 13/04/2025 09:26

Heylittlesongbird · 13/04/2025 09:22

I’m not sure it’s relevant that you were supernumerary. Your post is your job, i.e you are a post holder and you left. On the first day you left with agreement. Following that it will very much depend upon the specifics of the conversations and emails between you and any representatives of the Trust.

Any Trust I’ve been at has to take any debt write off to Finance committee. They expect to see all steps that have been taken and if there is a lack of engagement a debt collection agency may be instructed.

I would suggest that you engage with the Trust and outline exactly why you feel you were due this money. If you were in a union talk to them. I suspect legal advice would quickly cost more than the debt.

If you do have to repay some try and get some of it limited, such as the holiday pay and that you were self certified sick for the 1st to 8th August. And ask to pay in affordable instalments.

Thank you

OP posts:
StrangerThings1 · 13/04/2025 09:42

Brazilnut25 · 13/04/2025 09:26

Thank you

Legally, abandoning your post generally means failing to attend work for an extended period without prior notice or legitimate explanation, often resulting in a termination of employment

I don’t think they can say you abandoned your post as you were told to go home.
Your employment did not end until you resigned and they accepted therefore you should be paid up until that time as you were technically still employed there

I wouldn’t pay it back to them, as someone else said, write a clear response to them stating why you will not be paying, get all your points in there and after that ignore them, if they attempt to go down the legal route they know that you could possibly fight back and bring the “bullying issue’ I doubt they will risk doing that for the sake of a few thousand, at the end of the day we are talking about less than a months pay here not thousands and thousands.

YourAzureEagle · 13/04/2025 09:51

Brazilnut25 · 13/04/2025 09:26

Thank you

The pp mentions a debt collection agency, worth bearing in mind that a bailiff can only collect against an order of the court.

They can write, threaten etc, but without a warrant they cannot act on collection. Keep a close eye on your post for any court summons letters, initially you will be asked to submit your evidence in writing - if it comes to it via the court process you can offer to pay £10/month which the court will almost always accept.

Just keep an eagle eye on the post and respond promptly to any court documents, should they arrive.

And, should any bailiff attend your home, do not invite them in, best to talk through a window ajar.

Annascaul · 13/04/2025 09:52

I don’t think they can say you abandoned your post as you were told to go home.
On day one, but was repeatedly told to come back and didn’t?

JustMyView13 · 13/04/2025 10:15

Brazilnut25 · 13/04/2025 07:55

I don’t really know myself why they think I owe it back. I think it’s all to do with the complaint I made. Just another nurse who would never ever work for the NHS again. Doesn’t matter how hard you work or how much you care. Its run by bullying toxic management and that will always be its downfall until changes are made.

Then that’s the first piece you have to understand before you offer any repayment plan. You at least need to defend your position.

lawsly · 13/04/2025 10:34

The fact that you were supernumerary is irrelevant.

If you didn’t follow the trust’s absence reporting policy, you were absent without permission and therefore would not be paid.

SapporoBaby · 13/04/2025 10:52

Sorry OP but it sounds like you did abandon your post. She sent you home for the afternoon… not for however long you wanted. Until your next shift. You didn’t come back so you abandoned your post.

PinkTonic · 13/04/2025 11:54

I don’t really understand how this has come to pass. If you had been working for the same employer for 8 years you had full employment rights and entitlement to notice. If you wanted to resign with immediate effect that should have been a negotiation which included pay dates. They agree to let you go, you agree no notice pay. If there was a suggestion of bullying impacting your mental health I’d have expected them to pay you in lieu of notice to shut the matter down typically, but whatever, it seems that HR has dropped the ball here as the terms of your exit should have been agreed at the time.

Spirallingdownwards · 13/04/2025 12:44

Brazilnut25 · 12/04/2025 20:16

Thank you, payroll at first accepted my response that as far as I was aware I was still employed until the 21/8. It seems my former manager has instructed them to pursue the collection out of spite. She told them I’d deserted my post which is really hurtful

You just need to double down and say it was the manager that asked to stay at home and that your date of leaving was 21 August. The amount is not going to be worth the bother of them continuing to pursue this. Even if they try to go to small claims court you defend on the basis that your last date of employment was 21/8 and indeed clearly they thought the same at that stage because they paid you until then and that someone is now looking to be petty and rewrite the narrative.

Spirallingdownwards · 13/04/2025 12:45

Barrenfieldoffucks · 13/04/2025 07:47

But you weren't working, nor off sick?

No but she was following the manager's instructions to remain at home and her resignation was effective 21/8.

ItTook9Years · 13/04/2025 13:07

Fgfgfg · 13/04/2025 08:00

Legally this is an estoppel. As Lord Denning MR put it in Moorgate Mercantile v Twitchings (page [323]), estoppel is a principle of justice and of equity which provides, in very basic terms, that:
'…when a man, by his words or conduct has led another to believe in a particular state of affairs, he will not be allowed to go back on it when it would be unjust or inequitable for him to do so.'

The manager instructed you to go home.
You went home in the expectation that something would be resolved.
It wasn't sorted so you resigned.
You were paid up until your resignation date and, based on the managers advice, reasonably believed that the salary was legitimately yours.
Given the length of time that has passed and that you no longer have the money it is therefore unjust and inequitable for them to reverse their original decision and demand repayment.
If they threaten legal action either challenge it or offer £10/ month.

The employer did not tell her to go home and stay home though.

ItTook9Years · 13/04/2025 13:40

Spirallingdownwards · 13/04/2025 12:45

No but she was following the manager's instructions to remain at home and her resignation was effective 21/8.

Instructions?

Butterflyarms · 13/04/2025 14:52

Brazilnut25 · 13/04/2025 08:15

Thanks that’s all very true. Just not sure I have the energy to do it. It’s taken me so long to get back on track. This invoice then just appeared completely out the blue.

I bet the invoice has not been calculated for income tax, pensions holidays etc so you'll be paying for those twice. I'm going to pm you an employment lawyer I used recently. You can get a thirty minute free consultation. They'll outline whether your employer has a case and you can go from there. I know you just want to pay your employer to go away, but I think a few well written letters will soon put them off. Employers don't like going to court - it's expensive and looks bad. Dig deep and find some anger about this.

ItTook9Years · 13/04/2025 15:44

Butterflyarms · 13/04/2025 14:52

I bet the invoice has not been calculated for income tax, pensions holidays etc so you'll be paying for those twice. I'm going to pm you an employment lawyer I used recently. You can get a thirty minute free consultation. They'll outline whether your employer has a case and you can go from there. I know you just want to pay your employer to go away, but I think a few well written letters will soon put them off. Employers don't like going to court - it's expensive and looks bad. Dig deep and find some anger about this.

You have no basis to assume that.

it would have been a net amount calculated when I was in the NHS.

Butterflyarms · 13/04/2025 17:18

ItTook9Years · 13/04/2025 15:44

You have no basis to assume that.

it would have been a net amount calculated when I was in the NHS.

Is that OP on a name change fail?

Fine, just trying to help you avoid getting screwed but will step out.

ItTook9Years · 13/04/2025 17:39

Butterflyarms · 13/04/2025 17:18

Is that OP on a name change fail?

Fine, just trying to help you avoid getting screwed but will step out.

I’m not the OP, no. But as I’ve said elsewhere up thread, I am ex-NHS HR.

Butterflyarms · 13/04/2025 18:56

ItTook9Years · 13/04/2025 17:39

I’m not the OP, no. But as I’ve said elsewhere up thread, I am ex-NHS HR.

I see. Well, in that case OP I recommend speaking to ACAS and/or an employment lawyer. My experience is that employers are absolutely capable of screwing you over, even the supposedly decent ones, and it's rarely in your best interests to just accept the first request.

Heylittlesongbird · 13/04/2025 19:06

ItTook9Years · 13/04/2025 15:44

You have no basis to assume that.

it would have been a net amount calculated when I was in the NHS.

Agree with this. NHS Payroll is run centrally and they calculate the net overpayment after taking deductions into account. They should have sent OP a statement detailing their calculations.

Dobbysdad · 17/05/2025 18:40

Brazilnut25 · 12/04/2025 16:40

Hi I’d really appreciate some help and advice. I left my former employer in August of last year. My last day at work was the 1/8 after they told me to go home. There was some discussions about returning but for my mental health I couldn’t. My resignation was confirmed by them on 21/8. I was paid August salary (including some holiday owed) and now they want it back. I’ve been sent an invoice. I don’t have this money, what do I do?

Hi @Brazilnut25 I just wondered how you got on?

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