Dear Roba2
I'm sorry to hear about all the difficulties you have faced in relation to your maternity pay and hope the following helps to resolve it.
- Maternity Allowance claim
In relation to your claim for Maternity Allowance there is a strict 3 month backdating rule. However, there is one exception to this which may help you. There is a special provision for Maternity Allowance claims where you can claim within three months of the date you were notified by your employer that you were not entitled to SMP and, in these circumstances, your MA claim is treated as being made on either the date you gave your employer notice of when you wanted your maternity pay to start or in the 15th week before your baby was due, whichever is later.
This is the wording from the Social Security (Claims and Payments) Regulations 1987:
(3) Paragraph (4) applies to a claim for maternity allowance for a pregnancy or confinement by reason of which the claimant gave her employer notice of absence from work under section 46(4) of the Social Security Act 1986 and regulation 23 of the Statutory Maternity Pay (General) Regulations 1986 and in respect of which she has been informed in writing by her employer that there is no entitlement to statutory maternity pay.
(4) A claim to which this paragraph applies shall be treated as made on the date when the claimant gave her employer notice of absence from work or at the beginning of the 14th week before the expected week of confinement, whichever is later, provided that she makes the claim–
(a)within three months of being informed in writing that she was not entitled to statutory maternity pay.
If they haven't already done so, you will need to ask your employer to complete - and date - an SMP1 form stating that you have not qualified for SMP. I understand from your query that you have already applied for Maternity Allowance but, if not, you should complete the claim form as soon as possible and send it in. You will need to send them your MATB1 maternity certificate, the SMP1 form from your employer and payslips covering 13 weeks or 4 months. You should send the payslips with your highest earnings in the 66 week period before your baby's birth. If you don't have all of this information yet, send the form in and send these documents later. DWP will ask you for anything else they need from you.
You can use the notes section of the Maternity Allowance claim form at Part 11 to explain your employer's late notification about your SMP and copy the regulations above. You should ask for your claim to be treated as made on the date you gave your employer notice for maternity leave and pay (if you know the date or have an email or letter evidencing that date) or in the 15th week before your baby was due (tell them your baby's due date, not birth date). If you have already claimed Maternity Allowance, you can write to DWP, Maternity Allowance, Walsall Benefit Centre, Post Handling Site A, Wolverhampton, WV98 1SU stating your name, address, National Insurance number and providing the information above on backdating your claim and your employer's late notification.
Information on the regulations above is not contained in any of the DWP guidance on Maternity Allowance and they may only backdate your claim for 3 months. If so, you should ask for a mandatory reconsideration of their decision quoting the regulations above and you can contact the Maternity Action advice service and we can help you to appeal.
Please note: if you are claiming Universal Credit, any Maternity Allowance will be deducted pound for pound so it may not be worth claiming. I suggest getting further advice before continuing with your claim if this applies to you.
- Statutory Maternity Pay (SMP)
It is also unclear why your employer has refused your SMP and I suggest taking it up with your employer and/or HMRC. If you are awarded Maternity Allowance as above and then it turns out that you would have been entitled to SMP your employer can make an adjustment for any Maternity Allowance that has been paid to you.
a) To qualify for SMP, you needed to be employed by the same employer for the first 26 weeks of your pregnancy. Changing jobs within the same employment would not normally break your continuity of service unless you were originally employed by an agency and then started employment directly with the employer. Otherwise your employer can treat employment under a zero hours contract and then a permanent contract as continuous service. Sick leave and annual leave still counts as employment and even if you don't normally work in half terms or school holidays this still counts as continuous employment.
b) You also needed average weekly earnings of at least £120 per week (April 2021/22) in the 8 weeks prior to the 15th week before your baby was due to qualify for SMP and this may be more of an issue for you if you were not being paid in this period because of the payroll errors. However, the HMRC manual on SMP states that where incorrect earnings were paid, in your case you weren't paid, and your employer has agreed the actual earnings you should have been paid in that period, they can use those earnings for calculating your average weekly earnings. This is what the HMRC statutory payments manual says:
'If incorrect earnings have been paid, which would produce a situation that worked to the disadvantage of either the employer or employee, and there is documentary evidence of an agreement between both parties as to the actual earnings that should have been paid, you should use the earnings agreed to calculate an employee’s AWE. Where there is no evidence of an agreement, you should calculate the AWE using the earnings actually paid.'
If you think your employer has wrongly refused your SMP because of your continuous employment or the earnings calculation I suggest contacting the HMRC Statutory Payments Disputes Team on 0300 322 9422 and asking for a formal decision on your entitlement to SMP. As mentioned, you can still claim Maternity Allowance to protect your position while you get a decision on your SMP entitlement.
I hope that is resolved soon and you get some maternity pay.