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Original poster

To think they sell u dreams

31 replies

Lolly34h · 17/04/2022 11:23

I got a new job at a major pub chain last month and was told the team were friendly and nice and that they will help me settle in. I've had no formal training in person just online and I have been doing my absolute best to learn the job. My pub manager was in yesterday and the entire team who were working ignored me the whole of my shift. Including him. I'm feeling very very upset that every time there was no one to be served they all went and stood in the glass wash and ignored me. I wanna quit but obviously I can't because bills to pay and kids to feed but god I feel miserable today

OP posts:

Moochio · 17/04/2022 19:48

Did you introduce yourself? Maybe they are all shy?

Original poster

Lolly34h · 17/04/2022 20:15

I've worked with all of them before. But never with the manager so I think maybe he has some influence. So started in March did one shift and caught covid. Company dictates u can't work with covid so therefore I was off sick for 7 days. Not ideal I know however it wasn't my fault I caught it either. And I feel like I'm being punished for it. Safe to say I'm applying for other jobs now as I feel uncomfortable there and I wont be where I'm uncomfortable

OP posts:

LetHimHaveIt · 17/04/2022 22:18

Struggling to think of a major pub chain which 'sells you dreams', tbh. Still, if they're as unpleasant as you claim, I'd stick it out for as long as you can, and continue the job search in earnest.

Regularsizedrudy · 17/04/2022 22:38

Not sure what your thread title means?

Neverreturntoathread · 17/04/2022 22:43

Sorry this happened to you OP. Being ignored feels horrible. Funnily enough I was thinking about it just before I read your post - recently joined a choir who said they were keen to get new members and so friendly and fun and do nights out etc etc. I was excited to join. The first couple of sessions everyone was so lovely and friendly, but as soon as I was no longer ‘the new girl’ they went back to chatting in three cliques (the au pairs, the city workers, and the old friends) and it is impossible to break into these cliques, every week I find myself standing alone with no one to to talk to and I have tried sooo hard. 🤷‍♀️ Gonna quit.

Neverreturntoathread · 17/04/2022 22:44

And so yes they sell you dreams! Why advertise for new members if theh don’t wanna chat ☹️

Obviously yours is an actual job so lot harder to leave, but I understand and I wish you luck.

LetHimHaveIt · 17/04/2022 22:59

And so yes they sell you dreams! Why advertise for new members if theh don’t wanna chat ☹️

Irrespective of whether it's a Wetherspoons job ad, or an invitation to join a rock choir, I really don't think anyone is selling anyone else, 'dreams' 🙄 I fear both you and the OP may have been expecting too much.

Hoppinggreen · 18/04/2022 09:43

Working in a pub is a strange dream really
It’s not nice to be ignored though

Original poster

Lolly34h · 18/04/2022 10:27

The working in a pub wasn't the dream but being part of a friendly team and gaining experience from working any job after being a proper single mom unable to work for years was. However I clearly expected too much from them

OP posts:

madnessitellyou · 18/04/2022 12:17

It's very rare to feel completely part of a team very quickly. And a friendly team doesn't mean you will be immediate besties (or ever, in fact). Best advice would be to try to engage in a little small talk. Remember what they tell you and next time you talk to them, bring it up in conversation.

In any employment scenario you have to do the leg work.

FictionalCharacter · 18/04/2022 12:58

Unfortunately “friendly team” (or group, club etc) often means they’re friendly with each other but not to newcomers. It can be really hurtful for the newbie.

JenniferAlisonPhilipaSue · 18/04/2022 14:03

You're not there to chat or make friends, you're there to work. Is that what the problem is?

And I've never heard of a pub chain that uses online learning to teach you how to work in a pub!

If you aren't happy, just leave, but be a bit more realistic in future.

Original poster

Lolly34h · 18/04/2022 14:37

I do work and they do online videos to teach u methods of pint pulling perfect serve. All sorts of things. Menus how plates should look how to clean and with what chemicals. Trust me they do use online training and lots of it.

OP posts:

Original poster

Lolly34h · 18/04/2022 19:10

@JenniferAlisonPhilipaSue I think your attitude is not very nice. And just because u haven't heard of online training doesn't mean it doesn't happen. Google would be your friend and then u wouldn't be so rude to assume I'm lying

OP posts:

Inklingpot · 18/04/2022 19:14

I’m not sure how YOU equate getting a job in a pub with them ‘selling YOU dreams’? I think YOU need to be a bit more realistic about YOUR expectations of a job.

Inklingpot · 18/04/2022 19:17

Also, I don’t know what this sudden trend for people to frame every question on MN as an AIBU no matter what section it’s in, but it’s getting really annoying.

QuestionableMouse · 18/04/2022 19:19

By Christ you're getting a hard time here @Lolly34h.

Nothing wrong with wanting to be included in the general conversation as you go throughout your shift. Sorry you're having a hard time of things!

Next time they all bugger off, tag along!

TooManyPJs · 18/04/2022 19:23

It's rude, bullying behaviour to deliberately single someone out and ignore them like this. And very unprofessional not to include and help a new team member. I'm not surprised you are upset OP. Difficult one to deal with though if the manager is complicit.

lanbro · 18/04/2022 19:24

@Lolly34h harsh replies, it is perfectly normal to want to be included, and perfectly usual to expect established team members to make some effort.

I own a food business, all new staff are made to feel welcome, we genuinely are a lovely bunch and as the manager I would be cross if a new team member was being ignored. We have staff from 15 to 50s and all are included.

Don't let this experience put you off, keep applying and you'll find a good fit somewhere else

JenniferAlisonPhilipaSue · 18/04/2022 19:34

I have worked in HR, in L&D and the development of online training. Hence why I find it weird that you were trained online. I do know how to use Google and no company mentions providing online training on how to pull a pint! I don't believe you are telling us the full story.

It is clear from your post that you don't have much work experience. Your grammar, spelling and attack on me for pointing out the obvious all make you sound both immature and entitled. You tell me to use Google - is that because you rely on Google yourself for your learning?

Inklingpot · 18/04/2022 22:06

And I hate to be the one, but:

Please can you re-read this paragraph as someone who hasn’t done your job and then try to understand how people are finding it hard to give you advice. It makes no sense.

Are you saying that you’ve had online training in pouring pints? I don’t understand at all the bit about plates and chemicals.

Look, the bottom line here is that you clearly don’t like your job and that’s fine, you can leave. But you do need to consider how you express yourself both in person and in writing. Trust me, it DOES matter.

womaninatightspot · 18/04/2022 22:15

I did the online training programme for a job as a housekeeper in a hotel. Lots of health and safety gumph mainly; cheery videos of how to stand/ appear to customers. What the different fire extingishers do.

They do online training as then they don't pay you for it. I can completely believe you'd get a training video on which way round the plate goes. Meat closest to the customer, no? Anyone using cleaning chemicals has to have coshh training as well.

LetHimHaveIt · 18/04/2022 23:28

'I have worked in HR, in L&D and the development of online training. Hence why I find it weird that you were trained online. I do know how to use Google and no company mentions providing online training on how to pull a pint! I don't believe you are telling us the full story.'

In fairness, I Googled 'Wetherspoons' (educated guess 😂) and 'online training' and immediately got a wealth of results. And, while it's no substitute for on-the-job training, I can certainly imagine videos showing how to pour the perfect pint/what a plated-up roast should like like/which sprays to use to clean stainless steel/how to safely carry a crate a Kopparberg.

Listen, I don't think they're treating OP very well - although her somewhat tart responses in here suggests she can hold her own - but I also think her expectations are high. Tim Martin may be a colossal prick, but he's offering a job, not selling a dream, ffs.

Original poster

Lolly34h · 19/04/2022 05:35

So they do online training. How meals must be served and on what plates. How to perfectly serve spirits, lagers, ales, ciders. Even bottled beverages and with what glasses and fruit (lemons, oranges and limes). When I got the job the manager said they were a friendly bunch and would make me feel welcome. I know it's a job and I'm not there to make friends. However I feel a little bit awkward and it makes me look stupid in front of the customers. However I'll put on my big girl pants and suck it up until I can find something else.

OP posts:

QuestionableMouse · 19/04/2022 08:11

I work for McDonald's and we have a vast amount of online learning. There's seriously hours of it.

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