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Received THIS email from my manager

68 replies

Navrat · 02/03/2018 21:11

I am a nurse and I started a new job at a hospital. I am a single mum and don't drive and I knew some visiting would be needed so I made sure I had a good plan in place to complete the job and manage chikdcare. On my first day I was informed I was going to be doing emergency visits. This is not something that I was informed of until the first day. The first week I did not get back to my children until 7pm. I was paid until 4:30pm, the rest was unpaid overtime and I was exhausted. The commute was taking me 2 hours one way and I quickly realised the job was not sustainable.

I emailed my manager and explained that the commute was too long for me but that I have loved being a part of the team and should another position become available that was part time I would be happy to take it. I explained that I was available for a meeting to discuss my resignation anytime and offered to help with the transition in any way I could. I reiterated that my experience of the team was completely positive and my decision was made due to the commute only.

I had emailed as there was going to be a new office created on Monday and I didn't think it was fair for them to set me up on a work station there only for me to not be remaining. In hindsight it would have been better to wait until Monday when I was in in person but I genuinely thought id done the right thing at the time.

The reply I received left my speechless. The manager called me a coward for emailing, informed me that not offering to work any notice was unprofessional and discourteous.She said I had group visits planned and I should have rang those workers individually to inform them if no longer be working with them. She was concerned by my lack of maturity and insight and stated that it I applied for another job at hospital I would not be getting an interview and I was not welcome to apply there for any positions. She said she would refuse to give me a reference. She then said my lack of professionalism makes her question if I am appropriate to be registered with any professional body. She said she will not consider giving me a part time position either now or in the future. She ended by saying she has no sympathy for my difficulties with childcare or commute.

This manager has never seen me in practice. She is my line manager but just arranged my induction. She has not experience of his I am in work. I'd only been in the job two weeks and my latest supervision showed my on site manager was very impressed by my work and attitude.

Maybe I shouldn't have emailed. I understand that. But in was courteous and polite in my email and offered to support with the transition. I offered to work with them to find a different role for me. I didn't offer a specific period of notice but was happy to work with them to set work some kind of notice. The email was one long angry personal attack. I feel it was incredibly unprofessional and lacking in any kind of empathy. Even if she was annoyed she Copenhagen politely explained she would have rather had an in person discussion and then thanked me for informing her of the resignation. I've never in my life seen such an unprofessional email from a professional mamager. I think they have huge difficulty recruiting specialist nurses and this was why she was annoyed and took her frustration out on me.

I am not wanted back there and so won't be serving any notice. I wasn't planning to reply to the email at all as I just didn't know what to say but my friend who works as a doctor at the hospital says I should go to BE as the comment that I'm not going to get another job there and I'm not allowed a reference are not for her to say and are unacceptable. He said the hospital will not have wanted a nurse with an in demand speciality to have been good never to apply again.

What would you do in this situation? I don't want to return to the hospital as it's too far from my home anyway. I have an interview lined up next week for another hospital. I was in tears for a few days but I'm starting to feel better now. Trying not to let this affect my confidence too much.

OP posts:
MyKingdomForBrie · 02/03/2018 22:29

You’ve probably still got the email in your deleted items.

She was ridiculous. They can’t force three hours of unpaid overtime a day on you and then call you unprofessional, that’s absurd and anyone defending it needs a massive reality check.

myrtle you owe the OP an apology you were rude to her without having a clue what you were on about.

Navrat · 02/03/2018 22:29

The commute would have been just about doable without the unpaid overtime that was expected. So I took the role in good faith. Not knowing they missed out certain undesirable aspects of the job

OP posts:
AskBasil · 02/03/2018 22:35

"As a manager, I find it quite unprofessional when I spend time and effort recruiting a person, and they decide they don't like it within a few days and resign without giving the job a chance, leaving me in the lurch. It usually indicates to me that they didn't research the role properly or have a very poor work ethic, both of which are pretty annoying. Not saying that its necessarily true for every case, but that's what it has felt like every time its happened to me."

Every time it has happened to you?

I hate to tell you, but if it's happening a lot, you might benefit from considering whether it might be something other than the poor research or work ethic of the people who don't want to give the job a chance.

It's unusual for people to not give jobs a chance. Very unusual. I've come across it a couple of times and in both cases, it was purely and simply because they were offered other jobs at the same time which were their first choices - they wanted to leave their old job and it just so happened that their second choice job came in first.

If there is a post that people are constantly not staying at, but leaving before giving the job a chance, either there is something wrong with the job itself, or with something else in that work environment, whether that be the management, other colleagues, the building, the ethos.... whatever. Assuming it's the fault of the people who leave, comes across as a bit complacent tbh.

Heartofglass12345 · 02/03/2018 22:37

if you've deleted it off your phone, try logging in on a computer, its probably still on there somewhere. i hope HR takes this seriously!

Troels · 02/03/2018 22:39

Look in your deleted emails/trash Navrat the email should still be there for a while move it back to your inbox.
The manager sounds nasty and stressed.
We had a new nurse start on the ward I was on and hand in notice in one week. I had known her previously on another ward and knew she could easily do the job, but it wasn't a good fit and rather than waste everyones time, she moved on to another job that she is loving. I handed my notice in right after her, there was a horrble attitude on this ward, I hope I never have to go there again.

CotswoldStrife · 02/03/2018 22:46

It wasn't three hours of unpaid overtime a day. The commute was 2 hours and the OP got home at 7.00pm. That means finishing at 5.00pm - half an hour after her end time.

Navrat · 02/03/2018 22:48

No it was there hours of overtime. I had childcare responsibilities which meant some days I simply couldn't do it and others of have to ask my mum to have my children while I got late so late it was bedtime! A nightmare

OP posts:
MyKingdomForBrie · 02/03/2018 23:32

Yes it was cotswold.

butterfly56 · 02/03/2018 23:38

You have done nothing wrong here OP.
You emailed your resignation. This is not an unusual scenario.
Her response however is completely unprofessional.
The fact that it is in writing is evidence of her bad attitude.
You can retrieve your emails from trash or deleted folder. If you have access to a laptop it can be easier to do this by signing into your email account.

I would send a brief email to HR as you are worried about your future prospects at the hospital.

Just send both emails to HR and ask them to clarify if this manager has any authority to stop you from being employed by the hospital.

The emails speak for themselves. Good Luck OP. Flowers

CotswoldStrife · 03/03/2018 00:01

If it was three hours of overtime a day, the OP's times don't line up!

MissingInActionInVietnam · 03/03/2018 01:08

And this is what's wrong with the NHS

mammmamia · 03/03/2018 01:38

Sorry OP you sound a bit naive and your times don't add up.
Your manager was unprofessional but I can see why they were annoyed. I don't think you handled this in the right way.
Is this in the NHS?

issaflame · 03/03/2018 08:01

Interesting that you are given the slack for being unprofessional but you intend to report the manager for her unprofessionalism. Mmmmm

Sunny779 · 03/03/2018 08:18

@missing the OP hasn't said if it's NHS or not. I am curious to know. It sounds like a badly handled situation by the manager and that email is out of order. You need to find it and take it to HR. Wether it is NHS or not makes a difference. There are specific policies and recruitment protocols that advise around situations like this and stop this stuff happening for the employee and manager. Private healthcare is a different matter altogether.

donthaveascooby · 03/03/2018 08:25

I would guess this is NHS and tbh I'm guessing this is a stressed out manager who is at the end of her tether, staff shortages, recruitment problems, staff sickness while trying to provide care for patients is almost impossible. Op you have quite possibly just been the last straw.

lougle · 03/03/2018 08:52

"The first week I did not get back to my children until 7pm. I was paid until 4:30pm, the rest was unpaid overtime and I was exhausted."

I think that the visiting aside, it should have been quite obvious that this job was infeasible - you had a two hour commute, so if you were paid until 4.30pm, you would get home at 6.30pm, without the extra. The extra was 30 minutes. In any nursing job you can expect to go over time by up to 30 minutes on a shift just by either handing over, an unexpected encounter with a patient, finishing off a task, etc.

A two hour commute is crazy when you have tight childcare arrangements. I stress and struggle with a thirty minute commute because I have tight childcare arrangements, and I'm a nurse who is office based with flexible hours now.

I think all you can do is send a short, polite reply to her, reiterating your regret that you've found the post to be unsuitable, and restating that you have enjoyed working with the team.

NeedsAsockamnesty · 03/03/2018 11:25

As a manager, I find it quite unprofessional when I spend time and effort recruiting a person, and they decide they don't like it within a few days and resign without giving the job a chance, leaving me in the lurch. It usually indicates to me that they didn't research the role properly or have a very poor work ethic, both of which are pretty annoying. Not saying that its necessarily true for every case, but that's what it has felt like every time its happened to me

I would look at it from a hell what did we get wrong view.

itstimeforanamechange · 05/03/2018 09:47

Only you know your own circumstances and what is and isn't suitable. How is the recruiter supposed to read your mind

I think requiring overtime, and unpaid overtime, are pretty key things that should be mentioned in the job description and at interview.

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