Hi rockybalboa, very happy to share!
I always give them a bottle of mineral water to start. Nothing wrong with our water, but it gives the guests something to refill the next day on their days out. It is always much appreciated and Aldi bottled water is your friend.
A good sized mirror is a must, plus a hairdryer.
Good quality large towels.
Once they have arrived we give our guests a key so they can come and go. It makes arrangements so much easier and AirBnB is based on trust and we have never had any trust issues.
We provide breakfast: Cereals, tea, coffee, toast, yogurt, fruit. Our bread and jam is homemade and much loved! We arrange a time for breakfast the night before.
We prefer guests not to cook in our kitchen and make this clear in our profile, but they can store things in our fridge and make their own sandwiches.
We also allow guests to make tea and coffee any time they like.
Clean, clean, clean! It's the thing that gets the most mark points on AirBnB and pushes you either up or down the rankings.
We started with what we thought was a reasonable price judging by local competition and it paid off. Start a little bit low and wait until you have some great reviews before upping the price a bit.
Spend some time in advance knowing your guests. Why are they coming? What do they need help with? Transport links. Be helpful. You get marked on communication.
The guests that want to arrive at 10am or leave at 3pm. No. Make it clear in the first exchange when you are available to be there for them and when you need the room vacated after their stay. We try to be flexible, but we also have our own stuff going on that means our days are not always so flexible.
When guests arrive I always offer them a tea or coffee. Some have been on a long journey and really appreciate this, and it's a chance to sound them out and see who they are.
Apart from the extra income we really have enjoyed having guests over the last year. They have been so so interesting and most of them are really nice.
I figure if you want to stay in a place where you don't have to talk to anyone you stay in a hotel.
AirBnB is different. We chat to our guests. We are interested in them. We like hearing their stories. We like making them welcome.
We have had guests now from over 40 countries. Some of them spoke English and the rest we had a fine old time sorting out what they and what we were talking about. Results: hilarious!