Professor Lesley Sawers and her husband Allan McKechnie have been told she has a 'mark against her name', apparently as a result of her work on gender and LGBT issues
Since the couple were put on notice they have held talks with a rival bank only to be told Prof Sawers had a "mark against her name", despite their account having a healthy balance of thousands of pounds.
There is an article about this in the Times, ie behind a paywall so this is the Scotttish Daily Express version. https://www.scottishdailyexpress.co.uk/news/uk-news/scots-gender-equality-campaigner-bank-30398305
Times link https://www.thetimes.co.uk/article/natwest-closes-gender-equality-campaigner-s-account-83srm0d7x