I've had a reply from the BBC about my complaint. I suspect the respondent did not understand most of the points I was trying to make as a lot of it just parrots back to me what I said. As for the idea that the BBC never takes a position on news items!
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Thank you for contacting us about the BBC News article: 'Transgender woman breastfeeds baby in first recorded case, study says'
We're sorry you feel the article was poorly researched, gave no acknowledgement about a controversial issue and included no comment from a mother or a breastfeeding expert.
While we note your concerns we would explain that this article aimed to inform on research that showed a transgender woman being able to breastfeed a baby in the first recorded case of its kind. This information was provided by the Transgender Health journal which is the source material and linked to the BBC News article.
In reference to your second point in which you mention the Breastfeeding benefits for both mother and infant we would explain that this information is provided by the source material :'Reisman T, Goldstein Z (2018) Case report: induced lactation in a transgender woman, Transgender Health 3:1, 24–26, DOI: 10.1089/trgh.2017.0044.'
We appreciate you feel the report failed to include relevant information though we would point out that while we strive to deliver accurate and balanced information across our output, it is not always possible or practical to reflect every element of a subject within an individual report, bulletin or article. Editors are charged to ensure that over a reasonable period they highlight a range of significant views, opinions and trends in their subject area.
BBC News never takes a position on anything that we cover, our aim is simply to provide enough information for viewers to make up their own minds. The article does mention that 'the baby also started having formula milk because not enough breast milk was being produced.'
The News website provides for a wide range of news, features and information, offering a rich and varied selection for our readers.
We always aim to ensure that the material we carry is of justifiable interest and also presented appropriately. Trying to accommodate such a vast and varied audience is a perpetual dilemma for us, but we can assure you that we value your feedback and that you have taken the time to share your views.
Your concerns have been sent directly to the online news teams on an internal report of audience feedback. These reports can be used to inform future broadcasting and policy decisions so please be assured that your complaint has been sent to the right people.
Kind regards
BBC Complaints Team
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