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Women's health

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Kicked out of doctors surgery

59 replies

13Pattina24 · 22/08/2024 01:23

I have been a patient of the same surgery for the last 46 years, from the day i was born, for 25 of those years i have been outside the catchment area for new patients...however, recently my last doctor (2nd 1 i've had in my life) has retired. A month in and the new doctor is kicking me out because i am 2 miles outside the catchment area (same as the last 25 yrs). My mum, dad, 3 of my brothers, sister in law, all still at this surgery - i have gynae issues going back 27 yrs, my 1st brush with cervical cancer when i was 17, i've had several brushes since then - i don't want to change to a new surgery that knows nothing about me or my family history!

As i am all too aware from the past, family history n your GP being able to make connections, makes a massive difference. About 10 yrs ago, me n 1 of my brothers were having the same issues with our stomachs, during 1 appointment when i was getting test results back, my GP said to me, your Darren's sister, aren't u, my answer, 'yes i am', her reply was ' your results show, you have......can you please tell Darren to come in for the same tests,' turned out he had same as me - if it wasn't for the family connection, it coulda took a lot longer to work out what was wrong with him.

My current surgery is a village surgery but it is quite big, non the less, i if i have to move, its to a town surgery, where you never see the same GP twice, i know this because 1 of my brothers made this mistake and he is never done complaining about not being able to get an appointment, never sees the same GP, booked up for 2 weeks at a time, etc etc, definitely not what i want with my past medical history. Can somebody please help me and tell me how, without having to move house, can i stop them kicking me out? Any suggestions at all will be appreciated, thank you

OP posts:
Pawsfourbyfourbyfour · 22/08/2024 01:28

Can you write to them op and appeal the decision explaining everything that you have written here?

Bobbie12345 · 22/08/2024 01:42

However you approach it I would ditch the ‘kicked out’ language. It sets the tone as antagonistic. I suspect the clinic are doing their best to help their local population.

JandLandG · 22/08/2024 02:08

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Unreasonableexpectation · 22/08/2024 02:25

Can’t you just tell them you’ve moved back into your parents house and use that address?

Kimmeridge · 22/08/2024 02:28

You've not been 'kicked out' you've moved out of their catchment area. They're perfectly entitled to ask you to register elsewhere.

Our surgery does it too. The doctors can barely cope with the number of patients actually in their catchment area without taking on more

You can't stop them, you can ask them to let you stay but it's probably unlikely they will. They have catchment areas for a reason

Pacificisolated · 22/08/2024 02:31

Don't medical records travel between GP surgeries? You could appeal but given that your regular GP has retired I can’t imagine you would have much of a case.

Edingril · 22/08/2024 03:27

You have not been kicked out

Gingerkittykat · 22/08/2024 04:04

A similar thing happened at my village surgery, people outwith the catchment area were getting letters asking them to move surgeries but it was a request and not enforceable.

I'm in Scotland so don't know if the same rules apply here.

Iizzyb · 22/08/2024 05:45

This happened to us. They explained there had been so many new houses built their numbers had just gone up too much for out of area patients.

Moved to a new practice and they have been so much better than the old one and I will always be grateful for that.

Plus the old dr may have known your family, the new one won't and your notes go with you.

olympicsrock · 22/08/2024 05:49

Don’t be melodramatic. Your notes are online and move with you

Wingingitmum11 · 22/08/2024 05:59

They are doing nothing wrong. They may have been able to previously accomodate but now over capacity / having to crack down.

Not many places or people can say drs would recognise their name to their brother etc and now you previous Dr has retired , that may not occur. Also alot of people don't go to the same drs as adult siblings.

unfortunately if they made this allowance for everyone 'just' out of the catchment by 2 miles, they would be overrun!

Sandyankles · 22/08/2024 06:11

You’ll be fine, your notes are all online. The dr you liked has retired anyway. It’s a bit of a pain but not a crisis.

glitches78 · 22/08/2024 06:11

GPs are overwhelmed as it is without treating patients that aren't in their catchment. Your notes go with you....

HelenWheels · 22/08/2024 06:16

either you give your brother's address as your own, or you find a more local GP

mitogoshi · 22/08/2024 06:19

If there's been building in the village especially they may be struggling to cope with numbers as it is.

pinkdelight · 22/08/2024 06:23

Your doctor is changing anyway so it presumably would be someone new even if you had stayed at the same surgery.

In that example you give, instead of saying "you're Darren's sister", another GP would've just said to tell any siblings. Sure it's nice that they know your family there but the medical point could be made without that.

Change is always hard especially when you're not used to it, but you did move away and been kept there despite being outside the rules for a long time already. It's time to join your local surgery like everyone else has to, and it sounds like many surgeries now in that it's struggling but there's 111 and perhaps walk-ins etc. it's not the nice village practice you're used to but you don't live in that place. It's like expecting your DC to go to a great school that you're out of catchment for just because your brother's kids go there.

happygertie · 22/08/2024 06:24

That dr doesn't sound that professional getting you to get your brother to come in to surgery - that's the practice job to contact patients, plus it's verging on disclosing another persons MH

If you are not in catchment then it's tough, be thankful you got away with it for so long

WhatMe123 · 22/08/2024 06:34

Gp sounds un professional anyway telling you your brothers medical history. You'll just have to re register just like many people do if you move etc. all your records go with you.

needsomewarmsunshine · 22/08/2024 06:36

A bit click bait title, I was under the impression OP had an arguement with the reception or a gp and was asked to leave.
You were not kicked out OP, this is all rather dramatic on your part.

WickieRoy · 22/08/2024 06:41

I'm surprised the surgery kept you on their list for so long, they're very strict about that around here.

The GP was pretty unprofessional mentioning your brother to you, I don't think that was a positive.

Most adults aren't at the same practice as their parents and siblings, none of this is a big deal. Just get registered at a surgery in your own locality.

PuddlesPityParty · 22/08/2024 06:46

Maybe tone down the dramatics first OP. Why do you think they have catchment areas in the first place???

PuddlesPityParty · 22/08/2024 06:47

Also times have changed since you were a child or ten years ago even. The family connection thing just wouldn’t happen now. At 25 I’ve seen the same dr maybe twice in my life at the same GP.

OlympicGoldfish · 22/08/2024 07:05

Just to the point of GP being unprofessional regarding family history. They would have to tell OP to tell her family members. Otherwise, contacting them directly would be a breach of OP’s confidentiality re her medical history.

2 miles out of catchment is 2 miles out. It sounds like they can’t cope anymore, or maybe someone else felt discriminated that they weren’t being taken on. As PP said, your notes move with you.

Ineverlose · 22/08/2024 07:09

What do you mean Russian bot @JandLandG ?

RoachFish · 22/08/2024 07:12

Now seems to be the best time to change. You have a new GP anyway who doens't have the background story about you and your family. Your new GP can see exactly what a new GP where you live can see. I don't see how it's any different other than you will be physically closer to your GP going forward.