Private: see GP, phone private hospital, chose consultant and seen withing a couple of days. Consultant takes the history, examines, usually finds a few cysts and drains them, go for mammogram. Results within the week. I had one call back but it was for a ginormous cyst that had to be drained under ultrasound. It was something like 4cm x 7cm.
NHS see GP, 2 week referral, chase after 10 days and hospital had muddled the referral. Got an appointment within three weeks. 8.30am appointment but not seen until 10. Evidently the Dr was late and the nurses aren't ready for the clinic before 9. Dr was terse and drained two cysts which hurt like he'll be abuse they don't use the squirty, freezy stuff on the NHS. Sent to another room for a mammogram and told to strip to the waist and put on a gown, given a plastic basket for one's clothes. About 20 women were herded in there. At about 12.45 the staff were loudly sorting out their lunch breaks. For patients during this wait there was not so much as a coffee machine. Only when one of the ladies kicked off were we ungracious told we could dress to go to the caff and be back within half an hour.
Back we went and there was a lot of shouting about who needed to change first vis who was next for ultrasounds biopsies, etc. During the next wait another lady kicked off because she'd left the clinic at 3pm the previous week to collect her children and it looked like she'd have to do the same. The staff didn't seem to give two hoots about communication or gentleness of attitude.
I eventually had an ultrasound at about 3.45 having been the first person to arrive that morning. All looked fine and I was told to get dressed and go back to the main waiting room to see the Dr again. When I got there the lady who had kicked off at lunchtime was in tears. She had had a biopsy and it was not fine and had just been told to go and sit and wait for consultant for a plan. It was disgraceful.
The indignity and lack of communication was mind blowing. I eventually left at 4.30 - 8 hours. The same process privately takes about 35 minutes and one isn't dehumanised by being ordered to strip to the waist and sit bra-less in a hospital gown, unable to nip for a coffee or to make a quick call. Utterly shambolic and had I had cancer would have left me with no confidence in the treatment.
I was equally messed about by the NHS over basal skin cell thingy that needed a biopsy.
Private is BUPA.