I have been ordering Mounjaro from MedExpress with no issues since March last year and done really well on it. However, today I have ordered my next pen and it says I have been rejected due to the "SCR check" having failed? What does this actually mean? Nothing medical has changed at all and I am now going to have to go without a pen for the foreseeable future while I try to sort it out, the online agent wasn't super helpful and said he would send it back to the clinician team l to re-evaluate but I have already had my payment refunded so no idea how that will work!
Any advice on what to do would be very appreciated!