I really don’t know what to think about this but I’ve had a long back and forth email with the private pharmacy I order WLI from.
I put the whole pack into my fridge when it arrived. So insulation, cold pack etc. as I normally do.
when I opened it after two weeks in fridge the ice pack was still partially frozen. The Mounjaro has been stored for two weeks minimum at below zero temperature.
Now everything I read from the manufacturer says that this is dangerous and should not be used and could be either ineffective or dangerous and should be discarded.
The Pharmacy have said they sent it with a frozen solid ice pack and not a cool pack and said this is what they always do. They are saying if I want to replace it has to be at my own cost they’re saying just go ahead and use it and if it looks okay, it will be fine.
I can’t understand why the manufacturer would be so specific about temperature if this could just be disregarded. As we all know this is so expensive and it’s vital for my health. I just don’t know what to do it’s the pharmacy who has packaged it with a frozen ice pack without giving me the information that it’s frozen and shouldn’t be kept in the packaging.
I don’t know what to do. I’m very very careful with my fridge temperature for this exact reason the medication is stored in it. I thought the insulation would be the perfect way to store it.
I am sure that like most of us this is a major investment in our health and I’m just don’t know what to do in this situation. I feel strongly that the Pharmacy should be replacing but what should I do?