Switching providers - requires photos?

[Menopants]

When you switch do u have to do the photo thing again?

Yes every month as with them all

You have to provide photos when you change suppliers as they need to make a decision based on your figure. I have not had to supply photos each month, I’m with Asda and now Zava. Just when I changed pharmacy.

Thanks. Is switching fairly straightforward?

I switched from Asda to IQ doctor for week 9. They wanted photos of me and a photo of my last prescription box from Asda. I just sent my week 1 photos and luckily I had taken a photo of my prescription box before throwing it out. Ordered Sunday morning, approved and dispatched Monday morning, delivered Tuesday about 12. I liked Asda because it was handy to pick up the prescription while shopping instead of having to wait in for a delivery but Asda are £20 dearer so that was one reason for changing. Another reason was my second pen was really stiff compared to my first one, so I used to bruise terribly every time I used it. When I emailed them for advice/ a replacement perhaps, after I'd used it twice, their procedure for replacing sub par merchandise was as complicated as a crime scene investigation. Gone are the days of believing the customer and bending over backwards to retain customer loyalty.
One thing I do feel irked by is how they take your money before approving your application. Surely it should be the other way round! It is my first experience of private medicine though.
Anyway. I chose IQ doctor as it was well reviewed on here and I too can recommend it now.

I’ve done Superdrug, Medexpress and IQ Doctor, very easy to switch.

The cost to the business of a qualified pharmacist reviewing your consultation, approving and prescribing the medication is significant so they are looking for a firm commitment (paid) before spending time on your order.

If they didn't do this people would be testing the water at several pharmacies and potentially not following through with buying.

Ideally order rejections in most cases (unless complex medical history) should be minimal if patients check they meet the eligibility criteria.

Yes. Started with pharmacy2u. Then got a prescription from zava. Then back to P2U
i needed photos each time.

and zava rejected my photos the first time!

How long generally do people wait for a refund if they get refused? Anyone have an experience of this?