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Weight loss injections/treatments

Discuss weight-loss injections and treatments, including personal experiences. Mumsnet hasn't checked the qualifications of anyone posting here. You may wish to speak to a medical professional before starting any treatments.

MedExpress and not accepting my photo

36 replies

kmreeve · 06/01/2025 11:08

I’m nearly 17 stone - it’s not like I’m skinny, why do they keep rejecting my photo!! Anyone else?

OP posts:
PoisonIvy89 · 21/04/2025 00:37

I got rejected, didn't bother trying again just asked for a refund. Will try one of the many others as soon as my refund arrives. I'm 20stone, I am very clearly fat enough for mounjaro no matter the camera angle or clothes colour.
I was all psyched up to start so the delay is frustrating.

Do any other suppliers do similar referral credits?

Menobaby79 · 21/04/2025 00:45

Stupid really. Anyone can get a Google image of an overweight person and just upload that. How do they know its actually them? But I guess they think they are doing their due diligence. 🙄

CurlsandCurves · 22/04/2025 20:31

Menobaby79 · 21/04/2025 00:45

Stupid really. Anyone can get a Google image of an overweight person and just upload that. How do they know its actually them? But I guess they think they are doing their due diligence. 🙄

You have to submit photo ID as well.

SwerveCity · 22/04/2025 22:28

You have to show them a passport or driving license too 🤣

IReallyNeedThisToWork · 23/04/2025 09:11

@PoisonIvy89 no, THANK GOD! I know it is the only way some people can manage to afford the monthly cost but this is a prescription med and it is unethical, let alone illegal, to advertise it and sell it via the mlm style that medexpress use. Combined with the fact they are always having delays, regularly reject people for arbitrary reasons, make up their own rules, have different rules depending on the day of the week/which ‘customer service’ person you speak to to etc I am continually amazed people ever use them! My understanding is that the GOhC and ASA are applying pressure to stop them using their code system so it may (hopefully!) not be around for too much longer.

Pick a pharmacy that actually offer a decent service and deliver what they promise and has a consistently low price or one that price matches!

PoisonIvy89 · 23/04/2025 19:06

@IReallyNeedThisToWork I agree with you, and initially was put off using medexpress because of it, but when you see other people bragging about getting their pens for nearly free because of the codes it's hard to resist trying it too when it's a struggle to afford it. I ended up using WePrescribe and have been impressed with their service.

IReallyNeedThisToWork · 23/04/2025 19:18

@PoisonIvy89 good to hear of another efficient pharmacy! Today's news looks like the nail in the coffin for ME referral codes!!

PoisonIvy89 · 23/04/2025 20:25

Yeah I definitely recommend, they answered questions very quickly and dispatched it very quickly once it had been checked and approved. 9.99 for next day delivery was the only bit I didn't like but that was just because we are so used to free delivery these days.

I was browsing instagram and saw people complaining that they have thousands of pounds built up in credit that they are going to lose. That's insane! I didn't realise it was that bad, I thought it was just a discount on your next pen if you referred someone.

Aboagye · 15/05/2025 07:27

OntheTrainX · 05/02/2025 23:04

They asked me to resubmit on Monday. Today is Wednesday and I’ve had an email saying they’re dealing with delays. It doesn’t bode well tbh. They seem chaotic. It’s also dodgy that they’re taking 2 weeks to refund people.

Im 14st10 so definitely obese but I’m a 5’7” hour glass and wear a size 14 so don’t appear obese, just overweight. But that’s not the point! It’s not about looks, I want to improve my health and 14 stone+ is too heavy for optimal health.

Same here I'm 88kg 5ft6 small waist as I gym a lot on my core. But I'm 55 so weight not shifting. I wear a size 14 and do suffer with high BP . Photo rejected about 3x. I'd ask for refund.

Menobaby79 · 15/05/2025 10:42

Does anyone know the cheapest site to get the starter dose of Mounjaro?
Me and my partner are wanting to both start on it and try and get a bit off in time for summer. x

JoanneJohnston · 27/05/2025 14:46

Need to upload new photo

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