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Advice needed on switching Mounjaro supplier

38 replies

alphatoomega · 30/08/2024 08:02

My last 5 mg pen with VOY cost £229 so I want to switch to a cheaper supplier. My bmi is now down to 24.7 so is there one where I can just upload a photo of my prescription label or do I have to join and input current weight etc, which would then make me ineligible at current bmi?

OP posts:
CesarSoubreyon · 30/08/2024 08:17

I switched from Voy to Oushk due to the cost and they have been great. My BMI was higher than yours though (28). I had to upload photographs and information regardless of the fact I already had a previous prescription from another pharmacy though, I think most places do.

Doggymummar · 30/08/2024 08:19

You could try Chequp. I switched to them earlier this year and just sent my prescription from elsewhere. I do have a monthly progress call with photos blood tests etc tho, it's important for your ongoing health.

sirthisisawendys · 30/08/2024 08:23

Cloud pharmacy don't require photos at all.

Thanksforyourlackofthought · 30/08/2024 11:09

I've just come on here to ask for similar advice. I panicked about the cost last night and cancelled my sub with Voy. I then received an email saying I could reorder within two weeks. This morning I received a discount code but it said I would have to start back at the lowest dose. I am on 5mg taking my third dose tomorrow. I have emailed Voy but no reply as yet and now not sure what to do.

IReallyNeedThisToWork · 30/08/2024 11:13

@Thanksforyourlackofthought that's really interesting! I had heard they send a £50discount code but not that they insist you start again!! 😡😡
I think that makes up my mind to leave tbh

Thanksforyourlackofthought · 30/08/2024 11:33

IReallyNeedThisToWork · 30/08/2024 11:13

@Thanksforyourlackofthought that's really interesting! I had heard they send a £50discount code but not that they insist you start again!! 😡😡
I think that makes up my mind to leave tbh

I've tried asking the what the situation is through the chat facility but no reply so I will wait and see what they say via email and I'll pop back on and let you know. There is no way I want to drop back down to 2.5 mg though!

IReallyNeedThisToWork · 30/08/2024 11:37

@Thanksforyourlackofthought thank you! I have just emailed both Care and Family Chemist re moving, reordering process and maintenance so will let you know too

Thanksforyourlackofthought · 30/08/2024 11:37

I've just gone and looked at cloud pharmacy but they want a pic of the prescription and I don't actually have one from Voy.

Thanksforyourlackofthought · 30/08/2024 11:43

IReallyNeedThisToWork · 30/08/2024 11:37

@Thanksforyourlackofthought thank you! I have just emailed both Care and Family Chemist re moving, reordering process and maintenance so will let you know too

Brilliant, thanks. I am waiting for a call back from Voy so I'll let you know.

IReallyNeedThisToWork · 30/08/2024 11:57

@Thanksforyourlackofthought would they accept the invoice/dispatch letter that is on your Voy account? Can’t remember where I saw it - app maybe??

Thanksforyourlackofthought · 30/08/2024 12:22

@IReallyNeedThisToWork
I have just sent you a PM.

TheShellBeach · 30/08/2024 12:24

Medino will let you swap.

whitefiligree · 30/08/2024 12:26

Do Cloud pharmacy have maintenance support, ie, once you’ve reached a healthy bmi?

TheShellBeach · 30/08/2024 16:16

TheShellBeach · 30/08/2024 12:24

Medino will let you swap.

And they don't tell your GP either.

alphatoomega · 30/08/2024 16:20

I resubscribed to Voy (using original bmi) with a 44% discount, and sent an email asking for 5mg dose then received a message back to submit a photo! I've emailed to explain that it's a re-subscription so already sent a fatty photo. They've already taken my money, so will see what happens next.
I could not find the option to sent photo of prescription label.

OP posts:
alphatoomega · 30/08/2024 16:21

I'm now in queue for web chat!

OP posts:
alphatoomega · 30/08/2024 16:23

How much is a 5mg pen at Medino?

OP posts:
alphatoomega · 30/08/2024 16:37

Also emailed Cloud and attached a photo of the box prescription label.

OP posts:
TheShellBeach · 30/08/2024 17:15

alphatoomega · 30/08/2024 16:23

How much is a 5mg pen at Medino?

£137

hopeful5018 · 02/09/2024 15:31

@Thanksforyourlackofthought did you get a response from Voy?

I went to cancel and they offered me the £50 voucher. I accepted and it says I get £50 off my next order but it's not clear whether it will be applied to my 5mg pen (I'm on 2.5 at the moment) or whether it means £50 off a completely new order.

alphatoomega · 02/09/2024 18:03

Update.
Waited on Voy web chat and got no response. When I checked my Voy account, the price is still £229 with a one-off discount, so I want to cancel, but unable to see that option, so still awaiting acceptance.

Meanwhile, I went to Medino, submitted a photo with scales reading, passport ID and just been accepted to transfer my Voy prescription, and will remain on 5mg as I requested.

I really didn't like the idea of having to resubscribe to Voy with a discount voucher every time, or even worse, get my own discount by luring in victims to Voy subscriptions.

Thank you for the switching advice and recommendations. MN at its best!

OP posts:
IReallyNeedThisToWork · 02/09/2024 20:33

@alphatoomega @hopeful5018 thanks for the updates!

The whole 'resubscription' thing sounds like a pain! Think I might just cancel and move on tbh

IReallyNeedThisToWork · 02/09/2024 20:34

Oh, and still no responses from Care or Cloud to last Friday's emails as yet 🤷‍♀️

Thanksforyourlackofthought · 02/09/2024 22:22

Hi. So I went on the web chat and asked them if they would apply the discount and they said they would and would restart at the next dose. I didn't have to send a ny pics or anything as it was within two weeks of cancelling.

hopeful5018 · 03/09/2024 11:57

After a bit of an evasive/bot-like response on webchat I've had an email stating 'I can confirm your £50 discount will be applied to your next order on X'. The date they've quoted is when my 5mg pen is due to be dispatched.

Hopefully your discount works out for you @Thanksforyourlackofthought

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