Sick to death of Boots' online pharmacy for Mounjaro

[NotADailyMailJournalist]

Hi all

I've vented on here about them before. I was prescribed 7.5mg but they dispended 5mg in error and it was a PITA to get sorted out. That was after being on 5mg for a month longer already due to their stock issues.

I'm nearly ready to move up to 12.5mg but lo and behold they haven't got it in stock yet!

Their Online Pharmacy portal is absolute shite. Not been updated since about 2004 by the looks of it. They don't email or text, you just have to keep repeatedly logging in to see if you have a message about your prescription.

I read a lot of complaints about their normal website for shopping being shite too.

Boots are pretty disingenuous as well. They say they give a 10% discount "because these meds are designed to be used continuously". Err no, the 10% discount just brings the prices in line with other providers and more importantly keeps the patient feeling tied to Boots!

I would move provider in a heartbeat but I'm actually only 6lbs off a healthy weight so not sure I can now.

I ordered something from boots at Christmas and swore I never would again. They're so bad.

Boots are a bunch of shysters and I hate them for large scale defrauding the NHS at a time when it needs money.
Most people don't realise that when they sign up for electronic prescriptions to collect at their local branch, the prescriptions are actually often dispensed at large central dispensing hubs to allow them to reduce staff at local shops.
Under the old system where prescriptions went to a local pharmacy, the item was charged to the NHS when the patient collected it and if they were not collected in 28 days or whatever time appropriate, the prescription was cancelled, the medication returned to stock and reused and the NHS not charged.
Boots now claim the item is dispensed and they charge the NHS on the day it leaves their hub to go to the store so large numbers of prescriptions, where patients miss the collection date, are charged for, good medication which could be used is destroyed and the NHS charged for it.

BTW I was told that by someone who worked for them in one of the hubs so must clarify that is hearsay but I have no reason to doubt it

Funnily enough I saw a post on LinkedIn today about Boots trying to hire someone to sort out their website! But they are so 19th century that they want this IT WORKER to work 5 days a week at their office!